Salesforce Solution Architect

We are looking for a highly effective Salesforce Solution Architect to join our Salesforce Practice.

This Salesforce Solution Architect role will be responsible to design and deliver multi-cloud solutions on the Salesforce Platform that deliver the optimal business value for the customer.

This includes the assessing viable solution options, providing industry best practices to clients, formulating, and presenting solution options to various levels of management, perform fit-gap analysis of customers current state with industry & Salesforce platform best practices, supporting project team in completion of various deliverables, and establishing trusted advisor status with customer’s business and technology stakeholders.

The person will lead and support the customer throughout the entire Salesforce implementation lifecycle, including analysis, requirements, design, development & deployments.

Job Description & Key Responsibilities: -

• Customer Engagement:
  • Act as a liaison between customer’s Business & IT teams and project team. Interact daily with business team to understand business processes, lead design workshops and document requirements.
  • Develop and delivery customer facing communication and content leveraging advanced skills in visual media such as the Microsoft Office Suite (PPT, Word, Excel).
• Project & Solution Delivery:
  • Assess and perform solution architecture for client’s Salesforce Platform & integrated applications and Salesforce implementation to identify capability & solution gaps, provide guidance, propose solutions based on Salesforce best practices.
  • Gather, create and document current and future business process flows.
  • Document clear, concise, and complete detailed functional, non-functional and system interface requirements and user stories clearly stating project scope for Salesforce engagements.
  • Identify current solution & system gaps and present technical alternatives and supporting recommendations aligned with the client’s business and technology requirements.
  • Bring the functional/technical experience and knowledge to deliver solutions which allow clients to achieve their business strategy.
  • Prepare and analyse data conversion requirements.
  • Perform hands-on Salesforce application configuration & development, solution design, and architecture evaluation to ensure quality and consistency.
  • Create Salesforce system UI mock-ups using Salesforce platform best practices, perform PoCs and collaborate with customer and project teams.
  • Contribute to project operational planning activities like estimations and right skilled staffing.
  • Ensure delivery engagement success by defining project plans, project teams, communication schedules and milestones.
  • Manage project team members to design, build, test and implement Salesforce solutions. Identify and anticipate risks & issues and plan to resolve them with active involvement.
  • Ensure compliance with process, standards and practices are followed for delivery.
    • Manage Project budgets to ensure that additions to scope are fiscally managed prior to development.
    • Ongoing Project Reviews for completeness
    • Timecard & Invoice Compliance
• Pre-Sales Support:
  • Support pre-sales activities by participating in solution assessment, estimations, creating pre-sales presentations for existing customers and new pursuits.
  • Support and perform product & solution demonstrations through configuration of demo environment and data creation during pre-sales.
  • Actively participate in activities related to practice building & resource upskilling.
  • Develop and maintain relationships with client stakeholders during the pursuit to establish and maintain our status as a trusted advisor.
• Thought Leadership & Practice Development:
  • Contribute to go-to-market and internal initiatives which drive growth of the practice, drive efficiency and profitability, improve quality, and increase the knowledge of our staff.
  • Be a subject matter expert and participate in solution innovations activities.
  • Co-author blogs, whitepapers, or presentations.
  • Be able to represent Fujitsu at conferences or other forums.
• Innovation:
  • Collaborate with Sales and Delivery teams to propose, develop & manage innovative solutions.
  • Support Product Roadmap development ideation of new functionality and harvesting of developments from projects to master org.
  • Deploy new innovations to development logs.
  • Develop marketing & externally facing content to promote innovations.
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