Manager IT Applications, Oracle Fusion HR

The IT Applications Manager - Oracle Fusion HR is responsible for the management and support of a portfolio of Applications that HR team leverages for their business operations. The position has overall responsibility for the architecture, support, maintenance, deployment, and enhancement of the portfolio of HR Applications. The responsibilities for the Applications include leading a team that is comprised of Analysts and developers as well as leveraging an offshore Managed services team to deliver business outcomes and achieve operational efficiency. The position is responsible for all aspects of solution design to ensure that it meets business needs, IT design and security standards as well. The position works closely with Offshore support team in ensuring that we provide highest quality support for the HR team and maintaining SLA’s. The position builds and motivates their team to continue to innovate, produce high quality solutions and operate efficiently. The position also works collaboratively with cross functional IT partners and Business partners to achieve the end goal for the team. 

Primary Responsibilities

• Understand Business processes and identifies improvement opportunities in Application, Process, and Service. Recommends products and services that will ensure business objectives are met.
• Primary point of contact for business partners for the areas responsible.
• Supervise support and development team members through hiring, performance appraisals, pay rate reviews, delegating, promoting, coaching, counseling, and terminating as needed.
• Manages production support activities and daily operations for major systems and related subsystems to ensure their integrity.
• Respond to incidents, problems and events in the application production environment and drive resolution of the root cause of problems.
• Implement and follow the IT infrastructure library process framework.
• Manage and provide direction for the Support Services Team in support of business operations.
• Supports the development of the appropriate service culture within the internal and external delivery teams.
• Provides governance of Application Support Services in a Managed Services model with SLA, if needed.
• Documents each application and produces a maintenance plan to ensure high availability and planned change control.
• Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business, and security architectures.
• Develop, implement, and adhere to a code promotion process that will ensure that applications meet business requirements and systems goals, and fulfil end-user requirements.
• Collaborate with cross functional IT team members and leaders to deliver business objectives.
• Overall responsibility of application and integration design for the application and business areas.
• Ensures applications have agreed disaster recovery, data backup, and archiving plans.
• Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems and processes.
• Develop, distribute, and coordinate the appropriate reporting mechanisms, procedures, or disciplines required to create and maintain and environment of continuous improvement.
• Partner with Project Management team, as needed, in delivering projects successfully. Deliver small to medium sized projects.
• Other duties as assigned.

Minimum Education and Work Experience

• Associate's degree or equivalent work experience in industry name required.
• 8+ years of experience managing teams in an ERP environment (Both HCM and/or Finance) in the following platforms (Oracle Fusion, UKG) 
• 5+ years of hands-on experience in UKG Payroll and UKG Workforce Central modules (configuration, integration, etc.)
• Experience working with Oracle Fusion environments is highly desirable. 
• Experience managing Payroll solutions and Time & Labor solutions is highly desirable
• Demonstrated experience in understanding Compliance and regulatory needs for both the capabilities - Payroll and Time & Labor. 
• 5+ years of experience integrating Payroll and Time & Labor solutions with Core HCM solutions using varied integration tools. 
• Proven experience in working collaboratively with business partners at various individual and leadership levels as well as managing relationships with vendors/consultants
• Demonstrated experience working with Managed service partners – offshore and nearshore. 
• Expertise in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application support, and a strong business understanding.
• Proven experience in