Field Service Technician I - 4

Responsibilities / Tasks

• Supervises Start-up of Company’s product line.
• Performs maintenance procedures and warranty work on Company’s product line. Troubleshoots and repairs electrical and mechanical problems on refrigeration systems.
• Performs compressor repairs.
• Assists other departments in the development of new products and the improvement of existing products from a service perspective. High level of competency with controls related issues including PLC & Microlink.
• Initiates recommendations for improved tools, procedures, and devices for service operations.
• Submits all time sheets, expense reports (within 30 days), service tickets, start-up reports, inspection reports, and other required paperwork in a timely manner.  Provides technical training to users/customers.
• Possesses ability to work on spiral freezers including maintenance and troubleshooting
• Performs other duties as assigned.
• This position has direct influence on performance outcomes.  The eligible candidate not only influences the functional area but impacts the operative results beyond their own functional area.  As a result, this position contributes significantly to the overall performance of the HRT division. 
• Use of soft skills to directly influence financial performance and growth via up-selling and cross-selling.
• This position seeks manners to optimize currently used processes as a means to increase operational efficiency. 
• Procedural changes shall be implemented following thorough analysis of impact. 

Your Profile / Qualifications

Minimum Education:

  High school or Trade school diploma or equivalent

Preferred Certification: 

RETA CIRO Certified

Minimum Experience: 

Four years’ experience with industrial refrigeration equipment.

Minimum Skills: 

Excellent written and verbal communication skills, strong analytical and organizational skills, ability to problem solve and resolve issues, detail oriented

Must possess valid driver’s license and good driving record.

Non-Exempt

100% Travel Required (within U.S.A)

Most Weekends off

Company Credit Card

Company Laptop/Mobile Phone

Company Vehicle

Paid travel expenses and vehicle maintenance fees

Meal Allowance

Your Benefits:

• GEA offers competitive pay and great benefits.
• 11 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Dental Insurance
•  Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with excellent employer match
• Wellness Incentive Program
• Employee Assistance Program

We are an EEO/Affirmative Action Employer that understands the value of diversity and its impact on a high performance culture.

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