Lighthouse Site Supervisor (Full-Time)

Description

JOB TITLE: Lighthouse Site Supervisor (Full-Time)

REPORTS TO: Lighthouse Site Supervisor

SCHEDULE: Monday-Friday (8:00am-4:30pm)

LOCATION: Los Angeles, CA

STATUS: Full-time, 40 hrs/wk, Non-Exempt

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes [ If yes, see driving policy below]

SALARY RANGE: $62,400 - $66,560 Annually

ABOUT US:  

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

The Lighthouse Transitional Living Program (TLP) is a housing first, low barrier, high tolerance program providing comprehensive services and housing across 2 sites in West Los Angeles. Lighthouse provides housing to 15 transitional age youth (TAY; ages 18-24) experiencing housing instability. The Site Supervisor (SS) is responsible for ensuring day-to-day workflow and productivity of the Lighthouse program and site operations. SS is responsible for overseeing the schedule, team, residents, services, and programming operating out of the 2 sites in West Los Angeles. SS supervises a dynamic team of resident coordinators and a case manager. SS ensures the sites and programming meet outcomes, are in compliance, and maintain quality assurance. The Site Supervisor manages and administers site inspections and program audits, as well as oversees timely completion of filing and documentation requirements. Additionally, the SS builds relationships with community agencies to increase access to resources and partner collaboration.

WHAT YOU’LL DO:

• Develop and create policies, procedures, and any necessary program documents needed in alignment with the contract and scope of required services. 
• Provide high quality trauma informed consultation and guidance to direct line staff.
• Implement programs tailored to the needs of the site and residents. 
• Ensure compliance and quality assurance in accordance with partnership agreements, contracts, and other requirements.
• Manage program budget(s) and adhere to financial guidelines and funding requirements; tracking and monitoring program expenses regularly. 
• Ensure program outcomes are being achieved in accordance with program timelines and funder requirements.
• Oversee daily site operations and program activities. 
• Provide de-escalation and conflict management to residents and/or support staff to manage conflict.
• Support team to organize and facilitate events, workshops, and activities. 
• Provide trauma-informed supervision and culturally responsive leadership to team members. 
• Provide after-hour support and consultation to staff as needed
• Manage and monitor data entry and youth files; ensure HMIS and internal data systems are accurate and updated.
• Complete required reports as assigned. 
• Collaborate interdepartmentally and across SPY’s programs.
• Attend all assigned internal and external meetings. 
• This position manages 24-hour sites and must be available to work nights/weekends as needed.
• Other duties and responsibilities as assigned to support the mission of the program and organization. 

Requirements

WHAT YOU’LL NEED:

• Bachelor's Degree in Social Work, Psychology, Sociology or related field is preferred. Related work or lived experience will be strongly considered in place of or in addition to a Bachelor’s degree.
• 3-4 years of experience providing direct services to high-risk trans