Jobs and Careers

Senior Product Manager - 11512

Foster City, United Statesfull_timeVerifiedPosted 6 May 2026

About the role

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of Senior Product Manager, Coupa AI

As the Senior Product Manager for AI Products, you will play a critical role in shaping the future of Coupa’s next-generation AI capabilities. You will help bring to life Coupa’s vision for Agentic AI — autonomous, intelligent agents that drive business decisions, automate workflows, and deliver continuous value across procurement, finance, and supply chain.

What You'll Do:

This is a high-impact role at the intersection of product innovation, AI/ML strategy, and enterprise workflow transformation. You’ll work cross-functionally with engineering, data science, design, and go-to-market teams to turn customer needs and AI advancements into tangible product

Own product management responsibilities for AI-driven platform capabilities, with a focus on designing and launching autonomous AI agents that automate complex enterprise workflows

Partner closely with UX research and design teams to craft intuitive, trustworthy, and action-oriented agentic AI experiences that seamlessly blend human guidance with autonomous execution

Translate advances in LLMs, multi-agent systems, RAG, MCP, and agent orchestration frameworks into scalable product capabilities that deliver measurable productivity and automation gains

Collaborate with data science, ML engineering, and platform teams to design and build robust AI agent orchestration, workflow automation, and tool integration capabilities

Define product requirements for AI agents, copilots, and autonomous workflows, including reasoning, planning, tool usage, and multi-step task execution

Design and refine AI-native user experiences including conversational interfaces, copilot workflows, and human-in-the-loop oversight patterns

Conduct user research and analyze feedback to continuously improve agent behavior, decision transparency, response quality, and workflow completion

Define and monitor success metrics such as agent task completion rates, model accuracy, workflow automation impact, user engagement, and trust signals

Work closely with cross-functional partners across engineering, GTM, customer success, and product marketing to ensure successful launch, adoption, and scaling of AI capabilities

Advocate internally and externally for agentic AI platforms and intelligent automation, helping teams and customers understand emerging AI technologies and their practical value

Lead products through the full lifecycle — from concept and experimentation to production scale and long-term platform evolution

Prioritize ruthlessly across competing initiatives to focus teams on high-impact AI capabilities and customer outcomes

What You Will Bring to Coupa:

5+ years of product management experience, including 3+ years building AI-powered products and 2+ years launching AI agents, autonomous workflows, or AI copilots

Strong understanding of LLMs, agentic AI architectures, multi-agent orchestration, MCP/tool usage frameworks, and RAG-based systems

Demonstrated ability to translate complex AI capabilities into intuitive product experiences and actionable product requirements

Experience partnering closely with data science, ML engineering, and UX teams to deliver AI-powered features in production environments

Strong product intuition with the ability to identify high-value AI automation opportunities and prioritize capabilities that drive measurable impact

Experience driving go-to-market activities including pricing strategy, packaging of AI capabilities, sales enablement, and customer advocacy in partnership wit