Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Lead within PNC’s C&IB organization. You will be based in Pittsburgh, PA or Strongsville, OH or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

***** PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.*****

Must have:
• Thorough understanding on scope review, impact analysis of the application to prepare the test approach, test strategy.
• Experience in project testing estimation, milestones preparation and resource planning.
• Testing release cycle management experience to ensure all types of testing timelines and quality is met with the given size of team.
• Experience with logging risks, raising concerns if testing cycle or quality is anticipated to be compromised.
• Play active role in testing and manage the small team to deliver all types of testing during sprint to release cycle.
• Testing reporting experience to the management and release sign off.
• Well versed with both Manual and Automation testing.
• Automation scripting experience using BDD cucumber framework.
• Experience with Sprint testing, System Integration Testing, and Regression Testing.
• Testing background with data extraction and mapping / keying in the application.
• Experience with sensitive data handling (PHI).
• Experience on Agile project with heavy interaction with developers and dev driven team.
• Testing hands on experience dealing with production data used for QA testing.
• Good knowledge SQL database and understanding on integration with downstream systems.
• Jira tool knowledge.
• Testing on Angular upgrades.
• API testing skills.
• Experience in Jenkins, and Git.
• Experience in maintaining regression test suite.

Good to have:
• Healthcare domain experience.
• EDI, EOP, EOBs, Claims, IOCR data formats and web-based application experience.
• Understanding of OCR workflows and document processing (lockbox area).
• Performance testing experience.
• OCR processing tools.
• CI CD Pipeline experience.
• Java.
• Knowledge of working on different formats of test data like xmls, txts, pdfs, zip etc.

Job Description

• Coordinates and administers quality control program within a defined department of the organization.
• Coordinates control plans, inspection systems, and action plans to achieve expected results.
• Leads, mentors and develops team members to promote quality awareness and implement quality programs and initiatives.
• Executes corrective actions and addresses non-conformances.
• Facilitates or leads training on quality tools and skills.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required