(Senior) People Operations & Payroll Officer

Do you enjoy supporting your colleagues with HR matters, and love improving processes and ensuring payroll accuracy?  If this sounds like you, then keep on reading.

You’ll be joining an international team based in Amsterdam. Here’s a little intro to who we are: Joyce, originally from France, is our People Director (and your future manager!). She leads the team with warmth and a clear vision. Then there’s Smara from Greece—she’s our go-to Talent Acquisition expert and also takes care of rewards and benefits. Shah, from Pakistan, is both our TA & People Partner and the life of the party (literally). You’ll also be working with Ioanna, another one of our brilliant People Partners, also from Greece.

Gaia, who’s from Slovenia, drives our Learning & Development efforts and is super passionate about helping our colleagues grow. And while most of us are in Amsterdam, we’ve got three fantastic colleagues in Bangalore – Lincy, Hari and Ashwini – who support our team there and keep the Travix spirit alive across continents.

If this sounds like a team you’d love to be part of, we can’t wait to meet you!

Job Purpose

Key goals and function description:

As the Sr HR Operations & Payroll Officer (internally Sr. People Operations Officer) you will be part of our Global People team and will be reporting to the People Director. You will be the owner of all the HR Administration and documentation for all personnel data, new hires and exits, and you will be responsible for submitting UWV, IND & 30% ruling applications and forms. You are the number 1 point of contact for all HR administrative and transactional related questions from employees and managers. You will be providing general support to the People team. Next to that, you will be leading the processing of the payroll for approximately 150 employees, located in Netherlands and the United Kingdom. And you will be managing employee benefits administration and vendor management (from pensions to bike plans). In addition, we are looking for a creative colleague who has an eye for process improvement and eager to improve our employees’ experience with our system and processes.

Key Responsibilities

Most important tasks and responsibilities

• Make sure that all data are processed accurately and processing employment related documents timely
• Be the first point of contact for our employees’ questions and deliver high level of excellence to our people
• Process the payroll from A to Z and ensuring high quality of accuracy 
• Operate as the system administrator for the HR systems (SuccessFactors, WeThrive, DocGen, ValidSign, Workvivo) 
• Take a lead role in People Operation projects 
• Seek opportunities for process improvements and automation to make everyone’s lives better
• Support the immigration process for our expats by working with our vendors for the visa process, housing, and 30% tax ruling applications
• Ensure the administration of all benefits is up to date and correct as well as the WKR administration

What you bring to the table

Functional Requirements (education, working experience, tech skills, languages & competencies)

• +7 years of working experience in International Payroll & HRM, with a focus on Netherlands payroll,
• Employee benefits knowledge and proven experience is a plus 
• Analytical skills, 
• An eye for details and a proactive problem-solving mindset,
• Operational excellence & customer-focused to ensure smooth employee experience
• A roll-up your-sleeves attitude,
• Team Player,
• Tech savvy. Experience with SuccessFactors Employee Central and Loket is a plus, 
• Fluent in English, Dutch is a plus

What you can expect from us

• Enjoy the flexibility and life balance of hybrid work where each team aligns on their minimum number of days in office to foster collaboration and meet the team's needs.
• Possibility to work up to 90 days from abroad (depending on your job function)
• 31,5 days of paid leave, so plenty of time to enjoy your travels!
• Flat hierarchy where your voice can be heard, welcomed and appreciated at all levels in the organization - where people can thrive, be creative and ultimately build their own legacy within the company.
• A diverse and multicultural working environment. Our global team has over 50 different nationalities and we embrace everyone’s authenticity. 
• A company-sponsored volunteer day, dedicated to giving back to our community and making a positive impact together
• We have proven to grow people internally and we offer many internal development courses to keep on learning and growing.
• Amazing benefits, such as covered travel costs,