Service Delivery Governance, Regulatory Manager

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At BBH, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.    

The Governance Discipline is a small team of senior governance, regulatory and control experts who work within and alongside BBH’s asset servicing for global asset managers and banks division (i.e., Investor Services’ Service Delivery division) to ensure a consistent approach to governance, regulatory and control matters. The team develops, recommends, implements, and communicates policy, strategy and guidelines aimed at improving service and mitigating risks.

The team sits within the Service Delivery Chief Administration & Transformation Office and is accountable for a variety of horizontal initiatives, including acting as lead for Service Delivery on risk and market events, regulatory developments, new products and services, assurance matters and change events.

The Regulatory Lead will drive more effective decision making and handling of regulatory change across SD. The Regulatory Lead will drive the development and implementation of an enhanced governance framework around regulatory change that promotes transparency, consistency, accountability within and across Service Delivery. The Regulatory Lead is responsible for oversight of the execution under that governance framework. 

The Regulatory Lead will work with internal leaders within Service Delivery to gain buy-in on an enhanced governance, regulatory and control framework and oversee development and implementation of the approach across Service Delivery.

Key Responsibilities:

Strategic Planning & Governance

• Proactive monitoring of regulatory developments impacting SD

• Effective leveraging of existing resources, including Inserv Regulatory Intelligence Group, OGC, Compliance, Risk and Product leads

• Provide US expertise and coverage

• Industry Engagement

• Ensure approach to regulatory developments across SD is transparent and effective

• Drive/ assist in decision making around regulatory developments as SD opportunities

• Enhance communication on SD approach to regulatory change

• Create/ Assist in creation of governance materials needed for regulatory developments

• Collaboration with CAO and Transformation leadership to ensure effective decision making on regulatory change for SD, including on topics of:

o   Governance

o    Risk and Control

o    Workforce / Human Resources

o    Global Business Integration

o    Change Management

o    Business Transformation

o    Strategic Alignment and Financials

Assessment / Analysis

• Lead /assist on assessment of impact/opportunity of regulatory developments

• Internal coordination with stakeholders (SD Operations and Product leads, RE, GCS, ERM, OGC and Compliance)

• Coordinate with New Service Working Group and others on requests for new products, services stemming from regulatory change

Client Engagement