Housekeeper

Overview

At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.

 

Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

Company Benefits & Perks

We believe in rewarding our team with benefits that support both personal and professional well-being:

• Generous Paid Time Off (PTO)

• 401(k) with Company Matching

• Comprehensive Health, Dental, and Vision Insurance

• Health Savings Account (HSA) & Flexible Spending Account (FSA)

• Life Insurance & Parental Leave

• Employee Assistance Program (EAP)

• Relocation Assistance

• Professional Development & Advancement Opportunities

• Supportive, Fun, and Flexible Work Environment

• Access to an Unmatched Company Culture that values individuality and innovation

 

Responsibilities

The Job At-A-Glance:

As a Housekeeper at CLS Living, you play a vital role in maintaining the cleanliness, safety, and presentation of the property—supporting a positive experience for residents, guests, and the onsite team. You are a key contributor to our commitment to exceptional service, operational excellence, and first-class environments that reflect the CLS brand.

Key Responsibilities:

Customer Experience & Service

• Provide first-class customer service to residents, prospects, and team members.

• Respond promptly and professionally to all resident and staff requests.

• Maintain friendly and respectful communication in all interactions.

Cleaning & Upkeep

• Clean and maintain all common areas, offices, hallways, stairwells, basements, grounds, and exterior areas.

• Ensure model units, amenity spaces, and vacant apartments are clean and presentable at all times.

• Follow cleaning protocols and schedules to maintain property standards consistently.

Maintenance & Safety

• Identify and respond to any safety hazards or potential liabilities across the property.

• Work with the maintenance and office teams to coordinate service requests and unit turnover cleaning.

• Assist with grounds upkeep, including landscaping cleanliness and outdoor appearance.

• Maintain a clean and organized housekeeping/maintenance supply area.

Work Orders & Documentation

• Complete all housekeeping-related work orders in a timely, professional, and courteous manner.

• Ensure proper documentation and photo evidence for any resident-caused damages for billing purposes.

Standards & Compliance

• Follow all safety regulations, property policies, and OSHA guidelines.

• Ensure cleaning supplies are used and stored properly in compliance with safety standards.

• Participate in training sessions and keep necessary certifications up to date.

Team Collaboration

• Communicate needs, ideas, and concerns to the Manager clearly and proactively.

• Assist in fostering a positive work environment and contribute to team morale.

• Support community events and resident functions when needed.

Property Walks & Curb Appeal

• Conduct daily property walks to ensure the community is clean, safe, and welcoming.

• Suggest improvements to enhance curb appeal and resident satisfaction.

Qualifications

Qualifications

• Experience in housekeeping, custodial, or janitorial work preferred.

• Detail-oriented with a strong sense of cleanliness and presentation.

• Self-motivated, reliable, and proactive in identifying and solving problems.

• Excellent time management and organizatio