Area Coach

We are an Equal Opportunity Employer.

Job Type: Full-time

Salary: $70,000-$80,000 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Cell Phone Stipend
• Opportunity for Growth

Job Title: Area Coach                                                    Reports To: Director of Operations

Job Type: Full-time, Salaried                                      Location: Field

Position Summary: Provides overall leadership, oversight, and management for an area of 4-7 (ideally 5) restaurants. Accountable for the performance of the restaurant management teams in the area including analysis and accountability of the P&L for those teams. Provides coaching and support to Area Coaches and Operating Partners in the areas of talent acquisition, employee relations, and employee retention.

Work Environment:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The majority of the time is spent in an office setting and in various restaurants.
• Noise level in the work environment is usually moderate but can be loud when in the production area
• Specific vision abilities required include close vision, distance vision and ability to adjust focus
• Frequently required to sit, use hands to handle, feel, talk, or hear
• Must be able to lift and carry up to 25 pounds

Essential functions:

• Provides leadership, management and direction to restaurant management teams to ensure achievement of company sales targets and business goals, including:
• Reviews P&L and other financial metrics (sales, traffic, food costs, labor costs) on a daily/weekly/monthly basis for assigned restaurants and holds Area Coaches accountable for achievement of company sales and profit targets
• Manages profit and loss for assigned restaurants including analyzing and proposing recommendations for improvement
• Performs analysis of underperforming restaurants and works with Area Coaches and Operating Partners to prepare and execute action plans to ensure achievement of each restaurant’s sales targets
• Monitors risk management metrics including cash variance, coupons, voids, refunds, , identifies root causes, and takes appropriate action to minimize loss
• Shares subject matter expertise in brand operating systems and assessments and ensures ACs are fully trained in utilization and completion of all periodical assessments required by the brand and Legacy
• Plans and delivers ongoing formal and informal feedback to facilitate OPs and AC’s success in delivering on all company goals and objectives
• Monitors and ensures ACs execute Area Coaches Success Routines and provides necessary coaching and counseling
• Conducts regular visits to restaurants during peak business days and dayparts to validate execution of operating systems, Quality, Service, Cleanliness, Safety, Security and Food Safety and provides coaching and counseling as needed to ensure all brand and Legacy standards are
• Sets ideal staffing targets for all levels, coaches AC’s, and collaborates with Human Resources and the Field Training Coach to develop and execute plans to achieve regional staffing goals
• Provides oversight and collaboration with Field Training Coach and Human Resources to ensure effective training, development, and growth of staff, including:
• Ensures new hire orientation and onboarding is executed consistently including utilization of tools and achievement of company WeLearn targets
• Leads individual development plan (IDP) creation and follow up to ensure execution of goals
• Leads succession planning activities in collaboration with Human Resources
• Provides ongoing coaching and development to Assistant Managers, Operating Partners, Area Coaches and Certified Training Operating partners to grow talent and capabilities and ensure CTOP restaurants rank at the top on all metrics
• Works closely with the Area Coaches and Field Training Coach in the quarterly assessment of CTOP restaurants to ensure requirements and certification are maintained
• Ensure effective executi