We anticipate the application window for this opening will close on - 26 Dec 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader — that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients

The Senior Import/Export Specialist serves as a subject-matter expert within Medtronic’s Global Trade Services organization, responsible for ensuring the accuracy, consistency, and compliance of product classifications across all business units. This role combines advanced technical knowledge with strategic problem-solving to support classification governance, data integrity, and regulatory adherence across import, export, and free-trade agreement processes.

The Senior Specialist works independently under limited supervision, leads moderately complex projects, mentors analysts, and partners cross-functionally to drive service excellence—achieving classification accuracy, timeliness, and quality goals consistent with Medtronic’s global standards.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week, onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary

As a Senior Import/Export Specialist, you will: 

1. Product Classification & Compliance Execution 

• Perform and validate HTS, Schedule B, and ECCN determinations using engineering documentation, product drawings, and technical specifications. 

• Ensure classification accuracy in SAP-GTS, DCI, and Descartes, maintaining data integrity across connected systems. 

• Lead complex reclassification and data-cleanup initiatives (e.g., DCI extensions, EU feed alignment, Russia Master File, Section 301 updates). 

• Apply WCO, U.S. Customs, and Export Administration Regulations to mitigate compliance risk. 

• Collaborate with Import Operations, R&D, Regulatory, and Engineering on new product classifications and lifecycle changes. 

• Support Nairobi Protocol, PGA, and FTA eligibility reviews within the end-to-end trade process. 

2. Service Performance & Operational Metrics 

• Consistently meet or exceed service performance targets. 

• Use FIFO methodology and ServiceNow tracking to ensure prioritization, transparency, and compliance. 

• Identify workload trends, monitor distribution, and recommend solutions to improve throughput and quality. 

• Communicate capacity, project updates, and risk factors to management for proactive planning and balanced task allocation. 

3. Process Improvement & Automation 

• Drive automation and process efficiency initiatives for classification uploads, HS6 harmonization, and DCI–SAP feed integrity. 

• Partner with IT and analytics teams to build dashboards measuring SLA performance, quality, and throughput. 

• Lead or contribute to at least one continuous-improvement or automation project annually (e.g., mass upload tools, EU extension logic, DCI exception tracking). 

• Document and implement SOPs and work instructions to standardize global processes. 

4. Coaching & Mentorship 

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