Project Manager- Configuration Services

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. 

Job Summary  

The CDW Project Manager is a trusted consultant, providing project management expertise across multiple technology stacks and services. Projects are typically of low to medium complexity and incorporate mainstream, legacy and emerging technologies. The Project Manager may independently manage projects, or work within a large program under the guidance of Program Managers. The successful candidate balances scope, schedules, budget and understands how to leverage PMO tools and templates to drive successful business outcomes for the customer. This position works with mixed teams consisting of CDW engineers, CDW sales, other members of CDW cross functional business areas, customer staff and third-party consultants. The CDW Project Manager is a project advocate and relationship builder. They drive successful engagements through negotiation, concise communication, crucial conversations and leadership abilities.  

What you will do:  

• As a Project Manager, you will leverage your experience, skillset, and methodologies to understand client’s end goals and provide a consultative approach to ensure the solution aligns with the client’s strategy. You will act as a trusted consultant to your project team, building relationships with all stakeholders, and ensuring stakeholder expectations are met or exceeded. 

• Independently manage medium to large sized projects, adhering to CDW’s project management processes and methodologies. This includes validating initial project scope and estimates, tracking project budgets and resources, managing actuals vs. planned hours, and timely reporting of project financials to stakeholders. 

• Your role involves recognizing the need for negotiations and effectively negotiating changes to achieve stakeholder satisfaction and positive project results. You will work with team members to gather information, determine impacts to the project, and document mitigation steps taken in troubleshooting. 

• Responsible for ensuring all items defined in the CDW Statement of Work are delivered and perform quality assurance throughout the project lifecycle. This includes establishing, monitoring, adjusting, and communicating tasks and associated schedules to the project team, and managing equipment, software, licensing, and outside services procurement and delivery schedules. 

• Take accountability for project results, holding all project team members accountable for their scope of work and schedule commitments. You will instill trust with clients by building strong relationships with stakeholders, demonstrating the ability to diffuse uncomfortable situations, and leading teams to consistently meet project success factors and exceed client expectations. 

• Stay abreast of industry best practices through research, conferences, training seminars, and participation in professional associations, sharing this information across the Services PMO. You will determine the appropriate documentation for project