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Global Senior Field Education Specialist - CAS-Remote

Medtronic
Mounds View, United StatesRemotefull_timeVerifiedPosted 1 Nov 2024
💰 $132,000/yr

About the role

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We will consider remote work within the United States.

Become part of a dynamic team responsible for training and educating our sales and clinical specialist teams in the field of cardiac ablation to treat arrhythmias, one of the most exciting and fastest growing areas of medical technology. As a part of the Cardiac Ablation Solutions (CAS) Operating Unit (OU), you will play an integral role educating a key group of the organization, as the OU enters multiple new market segments and expands its portfolio with advanced technologies. Use your creativity and passion to lead innovation in the development and advancement of training and education to bring life-changing therapy to thousands of patients worldwide.

We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

A Day in the Life

  • Plans, develops, delivers, and coordinates in-house product training programs for field support personnel and customers.
  • Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
  • Ensures training program(s) meets company and customer objectives.
  • Maintains communication with customers to ensure effectiveness of training.
  • May utilize trainers with technical expertise.
  • Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
  • May be assigned to a core team to assess the fields needs for a new or revised curriculum build utilizing the ADDIE model of adult instructional design.
  • Strongly influence the design of new indication and product launch education plans based on business strategy, with a significant focus on functional results.
  • Design and execute creative and engaging Field Sales and Clinical Specialists Education programs that are targeted, purposeful, and increase electrophysiology knowledge and skills in procedures and cardiac ablation therapies, to enable the commercial organization meets its objectives.
  • Collaborate with cross functional groups (PACE T&E, Product Marketing, Sales, Product Development, Services, Legal, Quality, and Regulatory) to create education programs, curricula, course materials and measurements that support business unit strategies and are compliant with regulatory, quality systems, and Business Conduct Standards.
  • Demonstrate education effectiveness through systematic program evaluation and continuous improvement strategy.
  • Work collaboratively with the Physician Education team to develop and deliver new processes, quality standards and increase efficiency of the team.
  • Capacity to adjust swiftly to shifting priorities in order to satisfy business requirements
  • Travel:  up to 50%
  • Must Have: Minimum Requirements
  • Minimum of 4 years of relevant Electrophysiology and Training experience, with a bachelor’s degree, or
  • Minimum of 2 years of relevant Electrophysiology and Training experience, with an advanced degree.
  • Minimum of 1 years of 3D Mapping and Navigation experience in electrophysiology procedures

Nice to Have

  • Advanced Electrophysiology (RCIS or IBHRE certification is preferred) 
  • Computer skills: Excel, Smart Sheets, Articulate & Rise, Adobe, Camtasia. Power Point, Word, Outlook, Teams, Share Point
  • Instructional design methods
  • Presentation skills
  • Excellent writing skills
  • Excellent communication skills
  • Collaboration and Inclusion skills
  • Ability to develop and foster strong relationships with external customers
  • Passion and ability to develop and deliver impactful training. 
  • Strong working knowledge of Training & Education of Medical device program curriculum build and delivery processes.
  • Assessment of core competencies of field employees and physician customers to identify gaps in current program and build out and deliver curriculum that fills gaps identified.  

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job descri

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Company

Medtronic

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