Director of Security

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean.

 

Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues. 

We are actively searching for an experienced and energetic individual to become Director of Security of Four Seasons Hotel San Francisco! 

 

The Role - Overview 
This crucial role is responsible for managing the day-to-day operation of the safety and security department.  The individual will provide a safe environment for guests and staff.  Supervision of all on-duty personnel and coordination of job assignments will comprise a large portion of the role. 

 

Essential Functions 
This list is not all –inclusive and should only be used as an overview of all actual responsibility. 

• Develop, update and enforce hotel safety and security standards and policies. 

• Interview, select, review and counsel security officers to maintain order throughout the hotel. 

• Train new employees according to all corporate specifications, including documentation. 

• Assign duties and schedule staff, balancing needs of hotel and productivity standards. Monitor staff activity and coach subordinate performance. 

• Watch for suspicious persons entering, exiting or loitering around building. Conduct walk through observations of entire hotel. 

• Promote safe work practices. Ensure compliance with OSHA standards and preventative measures. 

• Assist in develop and administration of safety programs. Develop, revise, and advise key personnel of emergency procedures. 

• Investigate accidents, thefts, property loss, and unlawful activities. Document details and advise management. Track departmental safety records and document medically treated and non-treated emergencies. 

• Coordinate and monitor for efficiency safety and security related pr