Team Lead, National Accounts

Location Designation: Fully Remote 

 

 

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

 

GBS

 

 

Manager Responsibilities (35-60%):

 

• Manages a team of NAEs directly
  • Coaching and managing performance
  • Developing and implementing individual development action plans with NAEs to support efforts to align with business strategy and goals
  • Setting clear and appropriate performance expectations. Evaluates and provides timely feedback on performance against those expectations.
  • Evaluating strengths and areas of development for NAEs in mid-year and year-end performance review discussions
• Oversees and influences large transactions and strategy – expectation is that Manager will coach NAE and broader teams through retention strategy of 2-4 key risks
• Advancing select NYL broker/consulting relationships as mutually determined by Region Leads
• Collaborates with Region Leader on development of annual NYL Business Plan for region, monthly reporting of progress against targets (MOR) and implementation of necessary strategies/action plans to ensure overall success.
• Collaborates with Region Lead to ensure alignment on strategies and achievement of revenue/earnings targets
• Models critical account management skills and acts as a subject matter expert for direct reports and other NAEs
• Participates as a key member of hiring process for new NAEs
• Embraces culture of learning and continuous improvement for self and direct reports

 

National Segment Contributions (15%):

 

• Engages, facilitates and advances assigned key priorities as identified by the National segment group leadership
• Support strategic initiatives across the segment and translate them to drive understanding with local market
• Fosters a culture of innovation and best practice sharing within their team and across markets

 

 

National Account Executive (NAE) Responsibilities (25-50%):

 

• Strategic account management for large and/or complex National Accounts – up to 1 or 4 large/complex cases as identified by Region Lead
• Implements sales strategies to achieve revenue targets through selling new business to existing accounts, managing major account relationships, and organizing and leveraging the national accounts sales force.
• Manages a disciplined account engagement process which is comprised of goals, strategies to achieve goals, and tactics to support execution of strategies
• Develops deep customer relationships to facilitate intimate knowledge of our customers' objectives
• Assumes role of trusted strategic consultative partner to our clients
• Articulates a consistent delivery of NYL's value proposition and owns responsibility to tell the NYL story with minimal reliance upon subject matter experts
• Demonstrates data-driven solutions-based orientation to drive results for our customers and for New York Life.
• Executes successful end-to-end sales process if customer’s business is placed out to bid

 

Qualifications:

 

• Demonstrated ability to lead and influence others
• Expert knowledge in group insurance business; to include many or all of the following: product knowledge, underwriting, risk and financial analysis skills, marketing processes, sales practices, account management and knowledge of administrative operations
• Strong persuasion skills and effective communicator; possesses excellent relationship-building skills
• Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work
• Demonstrated ability to develop strong working relationships with matrix partners in the organization
• Customer focus - ability to meet customer expectations and act with a strong focus on how to deliver
• Effective speaking and communication skills; demonstrated presentation skills

 

 

Salary range: $120,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: No 

Sales bonus eligible: Yes 

 

Click here to learn more about our benefits. Starting salary is dependent upon several factors in