Project Manager

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

The Project Manager is responsible for leading small to mid-sized projects, or distinct phases within larger initiatives, that typically affect specific Lines of Business (LOB) and/or functional areas. This role oversees all aspects of the project life cycle—including initiation, planning, execution, monitoring, control, and closure—to ensure timely and successful delivery. The Project Manager coordinates team activities by maintaining a thorough understanding of system scope and project objectives. In addition, this position applies organizational change management methodologies and techniques, ensuring that each team member understands their roles and responsibilities. The Project Manager also provides orientation and training to project team members on the Standard Project Lifecycle Framework, promoting consistent practices and high-quality outcomes across all initiatives.

ESSENTIAL JOB FUNCTIONS

• The Project Manager is responsible for overseeing one or more projects within a fast-paced, dynamic environment, which may require the direction of third-party resources and virtual teams.
• This role demands a comprehensive understanding of project scope, project objectives, and organizational change management methodologies, as well as familiarity with the responsibilities and functions of each project team member to ensure effective coordination throughout the project lifecycle.
• Key responsibilities include orienting project team members on the Standard Project Lifecycle Framework and ensuring that Business Partners are fully aware of the Project Lifecycle, Quality Milestones, Checkpoint Reviews, Project Standards, and the specific responsibilities of the Business Leader/Product Owner.
• The Project Manager supports business case development, oversees project registration, consolidation, and prioritization as needed, creates funding plans, and administers project pipeline checkpoints to drive successful delivery and proactively address bottlenecks.
• The Project Manager defines and manages project scope—including changes, objectives, requirements, deliverables, and value proposition—to support the diverse business goals and interests of multiple stakeholders. This role is responsible for developing integrated project plans, identifying and managing dependencies and critical paths, and tracking and reporting on project milestones and status.
• The Project Manager ensures that potential impacts on external client experience are considered and addressed in project solutions and plans.
• Additional duties involve identifying, tracking, escalating, and resolving issues and conflicts, conducting impact analysis and prioritization, managing dependencies, monitoring progress, and escalating risks with appropriate corrective or mitigating actions. The Project Manager adheres to project policies and standards, performs project assessments, manages deliverable reviews and sign-offs, and leads communication planning, execution, and reporting with project team members and key stakeholders.
• This position further supports the development and implementation of change management plans, including communication and training, and is responsible for managing documentation and facilitating the knowledge transfer to “business as usual” functions after project completion.

REQUIRED QUALIFICATIONS

Education/Certifications:  Bachelor’s Degree or equivalent work experience required.

Experience: 3+ years of project experience with demonstrated project management skills required.

Competencies and Skills:

• Operates independently with limited supervision, exhibiting developing leadership abilities and demonstrating key competencies required for project management roles.
• Applies strong critical thinking and problem-solving skills to assess, summarize, and deliver effective solutions to moderately complex issues; responsible for planning and executing assigned tasks to achieve project objectives.
• Maintains a foundational understanding of the organization's business model and recognizes the impact of projects on broader business strategy.
• Communicates project goals, objectives, and deliverables clearly and concisely through solid written, verbal, and presentation skills to stakeholders at various levels.
• Effectively conveys project information and progress to ensure alignment and understanding among team members and stakeholders.
• Evaluates the strengths and developmental needs of team members; utilizes feedback from setbacks and mistakes to drive continual personal and team improvement.
• Proactively identifies, monitors, escalates, and resolves project risks and issues; maintains an accurate risk and issue log and provide