Senior Systems Programmer- Information Technology Services (Civil Service)

Welcome to the City of Dallas!

The City of Dallas is one of the largest employers in the DFW Metroplex.

We offer growth opportunities and a chance to make a difference in our community.

What do we offer?

A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.

Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.

Job Summary

Provides senior level support for Email, Large Area Networks (LAN), and/or Mainframe Systems by ensuring theoperating systems and subsystems run smoothly to meet goals for availability, response time, reliability, and specificneeds of user departments.

Job Description
 

Overview

The Senior Systems Programmer provides senior level leadership in the programming, documentation, implementation, monitoring, and enforcement of all process and procedures for software system programming and testing. Ensures and oversees that operating systems and subsystems run smoothly to meet goals for availability, response time, reliability, and specific needs of user departments.

Essential Functions

1 Administers all software applications and systems for the city providing senior level expertise and leadership to ensure support, development, troubleshooting, and implementation of effective software solutions; manages and oversees all of the City's Enterprise System's infrastructure.

2 Coordinates, facilitates, and performs all upgrades and changes to one or more operating systems or other wide area of systems programming such as disk space management or capacity planning to ensure effective computer utilization; serves as a lead programmer for lower-level programmers.

3 Installs or assists in installing new releases, upgrades, and fixes to assigned software and writes other system- level programs under direction of senior programmers to ensure effective processing.

4 Develops and writes complex program changes to systems-level programs to provide a smooth operating system and adequate data storage capacity; designs special file access or storage techniques, software and hardware interfaces, and interfaces to networks to
ensure effective information availability and updates systems documentation to reflect new installations, updates, and changes; develops and documents standards and policies for computer resource users.

5 Investigates, researches, and discovers new technologies and makes recommendations on applicability to City systems; assists in planning and implementing major upgrades or conversions to new methodologies to provide an efficient and up-to-date system for users.

6 Administers, manages, and monitors systems; programs, analyzes, and troubleshoots account, administration, client installation, upgrade and update of email systems, email record retrieval, and Public Folder administration; provides support for hand held devices used within the City and its departments.

7 Creates performance measures to monitor the usage of computer resources and designs programs to report these measures; assists in preparation of high tech procurement bid and contract documents to ensure suitable technical parameters are met.

8 Ensures that validated deliverables meet functional and design specifications and requirements to meet business needs; creates and delivers Traceability Matrix Test Summary Report; develops process changes to ensure continuous improvement across software systems.

9 Updates systems documentation to reflect new installations, updates, and changes; develops and documents standards and policies for computer resource users.

10 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Knowledge of administering software and hardware systems including devices and other equipment.

2 Knowledge of mainframe computer architecture.

3 Knowledge of mainframe and computer hardware and software.

4 Knowledge of one or more operating systems and systems programming.

5 Knowledge of communications protocols.

6 Knowledge of network administration.

7 Knowledge of change management principles, methodologies, and tools.

8 Ability to analyze and diagnose systems problems.

9 Communicating effectively verbally and in writing.

10 Establishing and maintaining effective working relationships.

MINIMUM QUALIFICATIONS

EDUCATION:  

• Bachelor