Sales Operations Lead, Managed Services

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career.

At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. 

Armanino is seeking an experienced and dynamic Sales Operations Lead to join our Managed Services team. The Sales Operations Lead will play a crucial role in driving business growth by overseeing sales operations activities, optimizing processes, and ensuring seamless client experiences. This role involves collaborating with various departments, including marketing, IT, and customer service, to support the sales team and enhance operational efficiency.

Job Responsibilities

• Sales Operations Management: Oversee and manage the day-to-day sales operations activities, including lead generation, pipeline management, and reporting

• Process Optimization: Identify and implement process improvements to enhance sales efficiency and effectiveness

• Client Engagement: Build and maintain relationships with prospects and clients, understanding their needs and presenting tailored solutions

• Collaboration: Work closely with the marketing team to align on campaigns and strategies, ensuring a consistent message across all channels

• Pipeline Management: Maintain an organized pipeline of prospects, tracking progress and ensuring timely follow-ups

• Reporting: Provide regular updates on sales activities, conversion rates, and other key metrics to the sales and marketing teams

• Market Research: Stay informed about industry trends and competitor activities to identify new opportunities for growth

• Sales Enablement: Support the sales team by providing tools, resources, and training to improve their performance

• Data Analysis: Analyze sales data to identify trends, opportunities, and areas for improvement

• Strategic Planning: Develop and execute strategic plans to achieve sales targets and business objectives

Requirements

• Experience:  Minimum 5 years of experience in a sales operations or similar role, preferably within the managed services or technology sector.

• Skills: Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues. Proficiency in CRM tools such as Microsoft CE (CRM), LinkedIn Navigator, and 6Sense.

• Education: Bachelor’s degree in Business, Marketing, or a related field.

• Attributes: Self-motivated, goal-oriented, detail focused, and able to work independently as well as part of a team.

“Armanino” is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms.

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employee