IT Infrastructure Technician

Classification Title:

IT Infrastructure Technician

Job Description:

UF Information Technology (UFIT) is currently seeking an entry-level IT Infrastructure Technician to join Infrastructure & Communication Technology (ICT), Facilities and Operations, a unit within UFIT.

Employment with UFIT provides an excellent opportunity to work with other employees who are dedicated and focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.

As part of ICT, this position supports and maintains moderately complex network systems. As part of the Data Center and Logistics team, they will troubleshoot, assist with the moves, add, and changes in the data center environment. Experience in troubleshooting network connection issues is key for the ability to support our networking infrastructure across campus. This position will plan and arrange projects, support, and maintain moderately complex network systems, and training responsibilities within the team. Additionally, this position will coordinate and facilitate receiving efforts with our IT Warehouse team, performing barcode scans of deliveries at the IT Warehouse or equipment prepared for issue by IT Warehouse Staff.

Some key responsibilities and characteristics of this position are:

• Installation and Maintenance of Servers & Associated Copper and Fiber Infrastructure – Utilizing tools such as WireXpert, Link runner, and other appropriate tools and technologies
• Data Center and UFIT Asset Management Maintenance - As part of daily rounds, inspect generator sound enclosures, verify fuel level, inspect for fuel or coolant leaks, inspect battery chargers, inspect block heater operation, local audible alarms, and general readiness to operate. Air Handler inspections during daily rounds require operating the manufacturer’s touch display located approximately 61 inches above the floor. Occasionally, may need to perform electrical connections overhead (156 inches above the floor) via Starline busway tap installation, relocation, or removal utilizing a stair 82-inch platform safety ladder
• Responsible for creating and maintaining documentation, ranging from network diagrams to other procedural or process documentation. Review and verify Wiki content is correct and current as of the review date
• Procurement and Asset Lifecycle Management – Obtain as many vendor quotes as necessary to comply with UF Regulations. Provide said quotes to customers

About UF Information Technology 

UF Information Technology is comprised of eight departments reporting to the Vice President and Chief Information Officer: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit  http://www.it.ufl.edu/vp-cio-office/strategic-plan/. 

Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.

About the University of Florida 

The University of Florida (UF) is the state’s oldest, largest, and most comprehensive land grant university with an enrollment of over 50,000 students. UF ranks 6th among public universities nationally (US News and World Report 2023) and 1st among public institutions in the Wall Street Journal 2023 survey. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from the Gulf of Mexico, 67 miles from the Atlantic Ocean, and within a 2-hour drive to major cities like Orlando, Tampa, and Jacksonville. The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support a range of activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer a variety of programs, including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville.

Benefits

Full-time TEAMS employees will accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at 4 hours biweekly/13 days annually. In a