Maintenance Request Coordinator

Job Description

LS Technologies, LLC is currently seeking an Computer Scientist/Systems Analyst to support the Federal Aviation Administration (FAA) within the National Airspace Security and Enterprise Operations (NASEO) Directorate. This full-time position will primarily support the Operations Control Center (OCC) and focus on coordinating maintenance activities and providing programmatic oversight of FAA telecommunications systems. This position is based in Kansas City/Olathe, KS and will be performed remotely.

Responsibilities

• Coordinate Maintenance Requests (MRs) and Maintenance Notifications (MNs) from service providers to support network performance and telecommunications improvements.
• Oversee maintenance activities for telecommunications equipment including LAN, WAN, DDS/T1, routers, modems, and analog voice services.
• Assist the government in program management oversight for FAA telecommunications programs, focusing on leased IP services.
• Support service restoration activities, service-improvement initiatives, and resolution of chronic trouble tickets.
• Develop post-outage assessments and analyze contractor Reason-for-Outage (RFO) reports.

Education

• Bachelor's Degree in Engineering, Mathematics, Computer Science, or a related scientific field.

Qualifications

• Minimum of 5 years of relevant FAA-related experience.
• Strong verbal and written communication skills.
• Self-motivated, independent thinker with the ability to work effectively in a team environment.
• US Citizenship required

Work Requirements:

• Work location: Kansas City/Olathe, KS
  • Position is: Remote
• Work Hours: Normal Business Hours
• Travel: 0-10%
• Physical requirements:
  • Extended Computer Use: Regular and prolonged periods of working at a computer terminal.
  • Dexterity: Manual dexterity and visual acuity to operate computer equipment, troubleshoot issues, and perform tasks requiring precision.
  • Sitting/Standing: Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues.
• Background check: Must have ability to obtain and maintain a Public Trust.

About LS Technologies

At LS Technologies, we're enhancing our nation's critical infrastructure by providing engineering, technical, and professional services to Federal Government agencies. The quality of our work, deep technical expertise, and genuine passion for public service sets us apart. As a growing organization, we are expanding our benefits and communication with our employees, offering add-ons that speak to our growing employees' needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners.

EEO Commitment

LS Technologies, a Tetra Tech Company, is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans.

We invite applications from all interested parties.

Requesting An Accommodation

LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance, please send us an email at careers@lstechllc.com or speak with your recruiter.

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