Associate Registrar, Academic Records & International Student Support

Department

Registrar's Office

Position Summary

 

This position exists to lead and manage the Academic Records & International Student Support (ISS) team in the Office of the Registrar. The position is responsible for developing and implementing systems to maintain student academic records to ensure processes are efficient, accurate and student-friendly and that students, staff, and faculty receive superior service.  The other areas of oversight include degree evaluation, NCAA eligibility and compliance, major/minor changes, registration, NSC enrollment reporting, grading, etc.  This position oversees international student compliance, programming, and support by serving as the Principal Designated School Official.  This role will be critical in providing support for daily operations so that team members can work on transitioning to the new Workday Student Information System.  This position will report directly to the Registrar. 

IND208 

 

Duties/Responsibilities 

  

Leadership & Operations: 

• Responsible for providing leadership and management for the Academic Records and ISS team, which includes any special registration (e.g. interinstitutional, internships, auditing courses, pass fail), Fresh Start program administration, grades, major/minor changes, maintaining and releasing academic records, administrative withdrawals, institutional corrections, etc. Administers storage, security, accuracy, and preservation of academic records in accordance with university policy, accreditation standards, and privacy laws. Oversees relevant system solutions (e.g. National Student Clearinghouse, automation, and developing Workflows). Responsible for providing leadership and management, which includes setting goals and objectives, work allocation, promotion, and providing continuous updates, enforcement, and training on related policies/procedures, and addressing concerns/issues. Serves as part of the on-campus, daily operations team that will support serving students, faculty, and staff and supporting the team who is working on the Workday Student implementation over the next several years. 

 

Communication & Collaboration: 

• Provides clear expectations and ensures that all related practices meet the needs of students, faculty, and staff.  Develops communication and ensures that it is timely, accurate, and student/staff friendly.  Interprets, clarifies, and applies policies and standards related to records, registration, and international student compliance and communicates them to students, staff, and academic departments. Represents the organization at various community and/or campus meetings, committees, and task forces.  Promotes existing and new policies.  Participate in commencement activities as assigned. Work with Information Technology on upgrades, testing, and coordinate solutions and corrective actions. Supports and serves students, academic advisors, staff, faculty, and administrators by interpreting and clarifying University policies relating to academic records and graduation requirements. Collaborates with departments across campus and other institutions to create and maintain Memorandum of Understandings to create seamless matriculation pathways that involve cross-institutional registration.  Works in collaboration with Enrollment Management Team, Student Affairs, and Academic Affairs to propose, analyze, and update policies related to academic records. Anticipates impact of policies created by CDHE and/or Faculty Senate and communicates those to the Academic Records and ISS team, faculty, staff, and students.  Serves as the main point of contact for all external and internal inquiries to the Academic Records and ISS team. 

  

Compliance & Oversight: 

• Serve as main contact to represent the unive