Manager, Business Operations

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.   If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

• .This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Business Operations joining our Payroll Business Operations Team.
• As our Manager, Payroll PMO Manager, you will be responsible for building and lead the PMO function.
• We love working async and this means you get to do your own schedule, no matter what timezone you're in.
• We empower ownership and proactivity and when in doubt default to action instead of waiting..

What you bring

• 6+ years of experience in project management / implementations / professional services in the HRtech, fintech or software/technology industry;
• Strong leadership, intellectual curiosity, analytical, and technical understanding of software systems at scale;
• Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
• Superior verbal, written and presentation skills are necessary, as well as the ability to work effectively across internal and external organizations;
• Experience in B2B SaaS technology partnerships;
• Passion for remote work and a global outlook strongly preferred.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus
• Demonstrates strong automation and AI capabilities

Key Responsibilities 

• Develop and project manage a partner and customer’s integration architecture, implementation timeline, and operational work streams
• Develop clear and accurate implementation guide
• Lead the planning, tracking and completion of all project tasks throughout the partner and customer onboarding and implementation process — including but not limited to:
  • Develop and oversee the project schedule and lead regular meetings with operational leads
  • Document, coordinate and monitor progress of partner and customers, including ensuring all requirements are met
  • Coordinate internal resources as required; Drive project to release on time with high quality
  • Help partner, Product, Engineering and Payroll Operations teams understand product features and benefits
• Identify and understand project risks, coordinate with respective teams as applicable to mitigate and resolve
• Contribute to the development of integration best practices, training material and Remote internal and external collateral
• Manage the complexities of multi-step high-stakes projects with organization and efficiency and keen attention to deadlines
• Communicate project plan, deployment progress, execution, and delivery using relevant reporting tools and dashboards
• Collaborate closely with Product and Engineering on strategic projects that improve and scale our implementation process and team operations
• You are passionate about team-work and developing people
• Strong leadership, Coaching and Mentoring skills
• Grow and develop the PMO function

Practicals

• You'll report to: Director of Payroll Operations
• Direct reports: 3 ICs
• Team: Payroll Operations 
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; United Kingdom or EMEA.
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members 
3. Interview with hiring