Become a part of our caring community and help us put health first
 

Availity, headquartered out of Jacksonville, FL, operates as the largest real-time information network in healthcare, connecting two million providers, health plans, and technology partners. Availity is the clearinghouse for Humana to receive electronic transactions including claims, eligibility and benefits, authorizations, and attachments. The Availity Essentials portal serves as Humana’s secure portal that enables streamlined and efficient functionality for our providers.

This is a critical role that supports our interoperability strategy and requires strategic leadership across the Enterprise.  The Director, Product Management leads the existing internal Availity team (7 direct reports) and will report to the AVP, Product Management. This is a critical role that supports the interoperability strategy and requires strategic leadership across the Enterprise.

• Leads 7 direct reports
• Drives strategy for the enterprise
• Drives accountability with Availity and internal customers in support of key priorities and initiatives
• Monitors efficiency of capabilities and solutions and uses customer and business partner feedback to ensure capabilities are meeting customer needs across the enterprise to achieve the desired outcomes
• Makes decisions typically related to the implementation of new/updated capabilities or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance
• Influences and drives results while maintaining strong partnerships at various levels including directors, AVPs, VPs
• Executes an operating model and governance committee
• Maintains oversight of the 1B+ transactions received on an annual basis

In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Health Savings Accounts
• Flex Spending Accounts
• Life Insurance
• 401(k)
• PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
• And more

Use your skills to make an impact
 

Required Qualifications

• 5+ years of leadership and/or management experience
• 5+ years healthcare experience
• Proven track record of managing all aspects of a product throughout its lifecycle from conception to delivery
• Experience with problem solving and consultation within complex environments
• Roadmap creation experience
• Strategic thinking and planning experience
• Executive presence
• ​High sense of accountability and strong problem-solving skills
• Strong interpersonal and leadership skills to influence across the organization
• Excellent communication written and verbal skills
• Analytical and critical thinking skills
• Stakeholder management
• Enterprise and growth mindset
• Critical decision-making skills
• Risk identification and management skills
• Grounded in consumer-centric thinking
• Collaborative and goal-focused
• See possibilities vs barriers

Preferred Qualifications

• Bachelor's Degree
• Agile experience
• Change Management experience
• Knowledge of Humana’s internal policies, procedures and systems
• Passion for making a difference in healthcare for providers and members

Additional Information

Travel can be up to at least once a quarter.

Work at Home/Remote Requirements

Work-At-Home Requirements

• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
  • Wireless, Wired Cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership.  (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)
  • Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of the