EOR Operations Coordinator

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.   If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Coordinator, joining our Employer of Record (EOR) Operations team. This position requires fluency (written and oral) in both English and one of the following languages - Polish, Dutch or German. As an empathetic problem-solver, the Lifecycle Coordinator will be instrumental in supporting the organization and administration of the employee lifecycle. They will do this by executing general administrative work to support their peers in Lifecycle Operations teams - helping to deliver a quality experience for Remote’s global employees.

What you bring

• Written and oral fluency in English and in one of the following languages - Polish, Dutch or German
• Experience in a general HR administration, or people operations function, supporting work carried out by broader teams/units.
• Some experience working in a fast-paced, cross-functional environment, ideally within a startup or tech environment.
• Able to take direction from peers, by following instructions well and picking up process-related work quickly, accurately and effectively.
• Strong sense of ownership, comfortable working independently, asks for help when needed.
• You’re a productivity geek and constantly thinking of ways to improve processes.
• Team player, ready to support colleagues across multiple departments and keen to learn new skills.
• Excited by the constant change and growth working in a startup company brings.
• Bonus points if you have experience working remotely.

Key Responsibilities

• Responsible for assisting the Lifecycle Operations team on HR administrative tasks, including taking on basic projects and tasks to provide administrative support to other global specialists
• Responsible for assisting the Lifecycle Operations team in invoicing and billing activities.
• Responsible for supporting Lifecycle-related administration tasks including Employment verifications including but not limited to confirmation of active employment, verification of past employment verifications to third parties and institutions, managing the shipping and delivery of physical documents and letters, and/or other general administrative tasks.
• Implement directives and processes aimed at improving the employee experience.
• Manage and organize employee data and/or other relevant data processes from our product, ensuring information is current, secure and confidentiality is maintained.
• Support reporting, audit, compliance, and data integrity initiatives.
• Help execute automation opportunities under the guidance of Lifecycle Managers.
• Gain first-hand experience working directly with employees by handling a small selection of HR administrative tasks.

Practicals

• You'll report to: Senior Manager Lifecycle: Contracts Management
• Direct reports: None
• Team: [Contracts Management] - [Vendor Management]
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify: EMEA.
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have