E-Commerce Coordinator

WHO ARE WE?

• We are a long-standing organization dedicated to supporting grocery retailers across the Intermountain West for over 85 years.
• Our company prioritizes our team members, their families, and the communities we serve.
• We proudly partner with local organizations to fundraise, donate, and sponsor various charitable activities and events.

WHY JOIN THE TEAM?

• Comprehensive Benefits: Enjoy a robust benefits package that includes health, dental, vision, life insurance, a 401(k) plan, vacation, sick leave, exclusive team member perks, and grocery discounts (10% off!).
• Flexible Work Environment: Benefit from a hybrid work schedule that combines in-office collaboration with the flexibility of working from home (where applicable to the role).
• Tuition Reimbursement: Invest in your education with our tuition reimbursement program.
• Career Advancement: Explore opportunities for professional growth and advancement within the company.
• Daily Pay Option: Access your earned wages more frequently with our daily pay option.

JOB SUMMARY:

The ARO E-commerce Coordinator supports store teams and the ARO Corporate Administration department by overseeing e-commerce operations, online platform accuracy, and digital engagement efforts. This role plays a key part in ensuring smooth online shopping experiences, strengthening store-level social media presence, and supporting internal communication initiatives. The ideal candidate is organized, service-oriented, and passionate about helping retail teams succeed in an evolving digital environment.

Essential Duties and Responsibilities:

• Train and work directly with store ecommerce teams to support operational excellence.
• Manage website accuracy, including product information and online content updates.
• Oversee the upkeep and functionality of e-commerce devices used by store teams.
• Collaborate with the ARO team and AFS Marketing on e-commerce initiatives and media-related activities.
• Track, analyze, and report key performance indicators related to e-commerce operations.
• Amplify positive store-level content and engagement through organic social media efforts.
• Oversee and support stores in creating and maintaining organic social media posts.
• Communicate company initiatives, updates, and goals to store teams.
• Ensure ecommerce standards and best practices are met by providing proper training and ongoing assistance.
• Model exceptional customer service and servant leadership through friendly, courteous, and supportive behavior.
• Perform other duties as assigned to ensure the success of the ARO and retail store teams.

Minimum Requirements:

• A high school diploma is required; some college coursework is preferred.
• Minimum 1 year of retail experience, including customer service and e-commerce responsibilities.
• Basic understanding of social media platforms and engagement strategies.
• Strong problem-solving and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects and tasks with strong attention to detail.
• Skilled in building rapport and working cooperatively with diverse teams.
• Ability and willingness to work flexible hours—including evenings, weekends, and holidays—to meet business needs; regular onsite attendance is required.

Note: This list of duties and responsibilities is not exhaustive and may be expanded to include additional responsibilities as management deems necessary.

Associated Food Stores is an equal opportunity employer. We prohibit unlawful discrimination against applicants or employees based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state, or local laws.