Driver, CDL - Las Vegas

Position Overview

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks including vehicles with a gross vehicle weight (GVW) of greater than 26,001 lbs. Responsible for obtaining and maintaining a CDL license and heavy-duty DOT certification as required by state law to operate vehicles with a GVW over 26,001 lbs.  This position reports to the Warehouse Operations Manager.

Key Job Responsibilities 

Driving, Delivery, and Pick-up:  

• Drive Encore owned, leased, or rented vehicles including vans and box trucks that may exceed a gross vehicle weight (GVW) of 26,001 lbs

• Maintain set routes and schedules as directed by their supervisor to meet customer expectations

• Loading and unloading of vehicles

• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for

• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear

• Obey all applicable traffic laws and drive according to the weather/road conditions

• Able to complete a manual and/or electronic logbook, based on an assigned region

Customer Service:  

• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers  

• Maintain a positive relationship with all clients through effective communication and interaction

• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs 

Equipment Handling 

• Assist warehouse team with other responsibilities to include pulling, receiving, and transportation of equipment.

• Participate in annual physical inventory process. 

• Perform quality control and equipment staging in warehouse as directed.

• Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance:  

• Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required

• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris 

• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip 

• Maintain and replenish all vehicle fluids as needed – i.e. wiper fluid, DEF, etc.

• Identify mechanical maintenance needs as they occur

• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner

Job Requirements 

• High School Diploma / GED 

• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under and above 26,001 lbs.

• CDL license and heavy-duty DOT certification as required by state law

• Valid Driver’s License minimum of 2 years driving experience

• Clean driving record.

• Basic Computer Skills 

• Exceptional customer service skills.

• General knowledge of vehicle inspection and maintenance.

• General understanding of proper load securement. 

• Proficient using GPS and other routing systems.

• Ability to drive or sit for long hours at a time.

• Good communication skills with internal and external customers.  

• High degree of team work with customers, peers, and managers. 

• Ability to use and understand automated routing software.

• General competencies skills in smartphone use. 

• Serve as a brand advocate and ambassador in every interaction.

• Ability to maneuver vehicle in heavy city traffic conditions.

• Must submit to random drug/alcohol screening per DOT regulations.

Competencies 

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Instills Trust

• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Physical Requirements

Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Sitting: 6-8 hours per day

• Standing: 2-3 hours per day

• Walking: 0-1 hour per day

• Stooping: 0-1 hour per day

• Crawling: 0-1 hour per day

• Kneeling: 0-1 hour per day

• Bending: 0-1 hour per day

• Reaching (above your head): 0-1 hour per day

• Climbing: 0-1 hour per day

• Grasping: 0-1 hour per day

Lifting Requirements