District Manager (Overstaff)

Responsible for the supervision and management of assigned offices and the overall operation in such a fashion that operational goals and standards are achieved.

Essential Duties and Responsibilities include the following. Other duties may be assigned as required by the Vice President of Operations:

• Interviewing, hiring and training new associates
• Develop managerial reserve and potential supervisor candidates
• Maintain turnover at acceptable levels (less than 30% for general associates and less than 20% for managers).
• Enforce adherence to policy and underwriting procedures.
• Maintain internal audits to 80% satisfactory or better.
• Complete written office documentation monthly on each branch during regular visits to branches.
• Complete periodic written visitations.
• Keep expenses within acceptable ranges, not to exceed 3% growth per year in established branches.
• Continually develop knowledge of the company’s policies and procedures through constant study and review of the company’s Operations Manual, Associate Handbook, etc.
• Promote all products including Tax Preparation.
• Other duties as assigned.

Salary Pay: $62,000 - $105,000

Why World?

“The company is heading in a wonderful direction. I feel more appreciated than I ever have with World. There is a lot of opportunity to move up in the company.” – Branch Manager in Charleston, IL

• We promote from within, encouraging upward growth which includes profit share.
• With branches and operations in 16 states, we offer opportunities across the US.
• 75% of World’s Operations Executives moved up from a similar role.
• We pay you to give back: team members get paid volunteer hours each year.​
• Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
• Paid holidays, sick days, vacation time, and a 401(k) plan (including company match).
• We’ll get you home for dinner: your life outside of work is priority #1.
• Be part of a team with clear values, strong community, and a sense of belonging.
• You’ll make a positive impact on the lives of the customers you serve.

Experience that’ll wow us

• A way of making both customers & team feel understood and taken care of.
• The willingness to evolve to meet needs and embrace new ideas.
• Absolute team player – pitching in when needed and accepting help, too.
• The ability to negotiate, strategize, and plan.
• Passion for customer service and quality-driven problem-solving.
• Management experience or history of strong teamwork: people skills are everything.
• A positive influence and the motivation to grow in leadership.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Knowledge of Microsoft Word and Excel.
• Ability to travel by car within an assigned district from location to location on a daily basis.
• Ability to travel nationally up to 10%, including overnight stays and airline travel when applicable.

Education and/or Experience:

• 2 or more years’ experience managing a branch.
• Must be licensed or have the ability to obtain licensing to sell insurance products.
• Bachelor’s degree preferred but not required.

Physical Demands and Working Conditions:

• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.

Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance wi