Overview

POSITION TITLE (Oracle title)

ADMINISTRATOR

 

WORKING TITLE

District Field Operations Manager

 

SCHOOL/DEPARTMENT

Transportation

 

LOCATION

One of 24 Field Offices 

 

PAY GRADE

Administrator Band 4

 

FLSA STATUS

Exempt

 

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

 

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is not available for a hybrid telework workweek

POSITION PURPOSE:

Supervises and oversees the transportation operations district and the daily transportation services of the assigned district. Administers and analyzes procedures, guidelines, and criteria governing operations of the school buses as well as trains staff on these items. Actively monitors, reviews, and corrects performance issues that involve team leaders and the transportation employees that are assigned to them.  Responsible for the productivity and efficiency of the assigned district. Provides professional leadership, promotes quality customer service, and makes solid and timely decisions to ensure safe and compliant transportation services. 

 

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Comprehensive knowledge and understanding of applicable laws and Wake County Public School System (WCPSS) policies, practices, and procedures affecting transportation of students;

• Working knowledge of Microsoft Office, specifically with Excel; Google Apps; 

• Ability to maintain effective and efficient school transportation services program in an assigned district, including the review of planned bus routes and schedules, and the resolution of school transportation problems on a timely basis; 

• Ability to maintain professional and emotional control under stress. Reflects appropriate response to situations, while maintaining a professional and personal demeanor;

• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; 

• Ability to establish and maintain effective working relationships with parent customers, school system staff, and the community.

 

EDUCATION, TRAINING, AND EXPERIENCE

• Associates degree from an accredited college or university; 

• Five years of school bus transportation experience; 

• Two years of leadership and supervisory experience.

 

An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered.

 

CERTIFICATION AND LICENSE REQUIREMENTS

• Hold and maintain a valid North Carolina Commercial Driver's License (CDL) with Passenger and School Bus endorsements.

 

PREFERRED QUALIFICATIONS:

• Bachelor's degree from an accredited college or university;

• Two years of school bus transportation experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides daily leadership for and supervision of the assigned district, establishes clear performance objectives, guidelines, and procedures to perform job duties. Serves as mentor in regard to supervision, management, customer service, personnel actions, and other functions related to the position to ensure compliance with local, state, and federal laws and practices.

Coordinates recruitment, training, and assignment of district transportation personnel. Implements changes to school bus operations resulting from changes to federal, state, and local laws and school system policies. Recommend staff position changes, additions, or deletions to ensure the best possible level of service. Maintains safety standards and implements a program of preventive safety which conforms to existing regulations. Ensure all bus drivers perform their pre-trip and post-trip inspections of the bus.

In conjunction with the Routing and Logistics team, establishes and revises routes and schedules to ensure the efficient use of buses serving schools. Prepares a daily coordination report for management showing buses and drivers utilized to provide service to students.

Coordinates maintenance program with maintenance supervisor and maint