Distribution Operations Supervisor

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

·         Consulting

·         Material Handling Equipment, Parts, and Service

·         Automated Mobile Robots

·         Vision guided vehicles and automated guided vehicles

·         High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems

·         WMS/WES/WCS solutions and Software

·         Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation

·         Telematics

Job Summary
The Distribution Supervisor will mentor and guide the EDC distribution team, leveraging Carolina Handling's resources to achieve high levels of customer satisfaction. You will ensure the team's productivity and profitability by coordinating daily operations, addressing customer needs, and implementing changes for continuous improvement. Your focus will be on maintaining service excellence while staging shipments and managing inventory effectively.

Responsibilities

·         Team Leadership & Productivity

·         Guide and manage a group of dock associates, senior dock associates, and team leads to support customers, actively pursue customer satisfaction, and measure performance.

·         Ensure team performance as a unit for maximum productivity and profitability.

·         Coordinate efforts of the team to address daily, weekly, and monthly issues impacting customer service and profitability.

·         Provide daily operational oversight, ensuring tasks are completed efficiently and on time.

·         Work closely with the Equipment Distribution Manager and EDC Team Leaders to meet department and company goals.

·         Continuously develop personal communication, supervision, and leadership skills through self-study and seminars.

·         Customer Focus & Service Excellence

·         Maintain a direct focus on the daily needs of internal and external customers.

·         Consistently strive to ensure a level of service that exceeds customer expectations.

·         Facilitate the implementation of changes to improve customer service and operational efficiency.

·         Operations & Logistics

·         Stage all items in the correct inbound staging areas, ensuring that no spaces are occupied until properly tagged.

·         Keep new equipment "shop" outbound cleared throughout the day.

·         Stage next day's shipments in the outbound racks to ensure smooth operations.

·         Perform any other duties as assigned or required to support the company's overall operations and objectives.

Requirements

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

·         High school diploma or equivalent minimum.

·         A minimum of 3 years of experience, including at least 2 years in a leadership role.

·         Excellent communication skills, including written, verbal, and listening abilities.

·         Exceptional organizational and time management skills.

·         Must exhibit detail orientation and the ability to juggle priorities.

·         Ability to interact effectively with team members to develop strong working relationships.

·         Basic mechanical understanding.

·         Strong mental ability to maintain a calm demeanor under pressure