DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60007036

Requisition No: 849170 

Agency: Children and Families

Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60007036

 Pay Plan: Career Service

Position Number: 60007036 

Salary:  41,561.57 

Posting Closing Date: 03/25/2025 

Total Compensation Estimator Tool

Salary Range: $41,561.57 ANNUALLY

 

This is an Open Competitive Opportunity

This position is located at North Florida Evaluation and Treatment Center in the Office of Information Technology Services.

North Florida Evaluation and Treatment Center is a tobacco free facility.

 

Multiple vacancies may be filled from this posting.

 

SPECIAL NOTES 
Only US citizens and lawfully authorized alien workers will be hired. All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. The information must be disclosed on the State of Florida application even if you are attaching a resume.
 

REQUIREMENTS

Responses to qualifying questions concerning education, experience, knowledge, skills and/or abilities for this position must be verifiable by documentation provided (candidate profile AND resume (if one is attached) through the electronic application process. Putting “see resume” does not substitute for completing all sections of the Candidate Profile. Candidates with incomplete candidate profiles may not receive employment consideration.

At least one year of experience working in an IT environment in either a field-based support capacity or a call center capacity. Education in and IT field of study can substitute on a year for year basis.

At least one year of experience supporting Windows 10 or newer Windows operating systems and compatible applications.

Technical understanding of computer hardware, software and networking systems and troubleshooting problem solving skills.

 

OTHER JOB-RELATED REQUIREMENTS
Ability to work On Call and/or overtime Valid Driver’s License and must possess operational private vehicle for use in the performance of daily work activities
Working outside normal shift/business hours  Navigate tight spaces which may involve a combination of kneeling, crawling, bending, stooping, and/or reaching. Ability to lift 30 pounds and move equipment 
 

PREFERENCES

Experience in customer call documentation and tracking system/ticketing system.

Experience supporting VoIP products.

Experience working in an Information Technology Support environment.

College or trade school education in Information Technology field.

Experience in supporting Windows 10 or newer Windows operating systems & compatible applications.

Experience in support of MS Office 365 applications.

Experience managing mobile devices in a mobile device management environment.

Experience using remote control applications.