Dispatch Manager

Description

 Are you an experienced dispatcher or trucking professional who thrives in a fast-paced environment? We're seeking a Trucking Dispatch Manager to lead, manage, and coordinate our daily hauling operations for the Sand, Gravel, and Peat divisions. 

As a key part of our operations team, you'll manage our fleet, communicate with drivers, oversee scheduling, and ensure customers get what they need on time and right.

Responsibilities:

• Supervise day-to-day dispatch operations for a fleet of dump trucks and trailers.
• Ensures the delivery (dispatch) schedule is maintained throughout the day, making maximum use of truck time by searching for additional loads and/or rescheduling loads as needed. 
• Communicate with drivers and driver supervisors about planning proper department staffing requirements. 
• Ensure that drivers complete and submit all required documentation daily and accurately. 
• Responsible for implementing and sending out the Sand & Gravel and Peat DDR, explaining why drivers did not meet the minimum goals. 
• Work closely with sales, scale operators, and yard staff to coordinate orders and logistics.
• Ensure that customer service is promptly provided by assisting in answering the phone, implementing sales tactics, satisfying customer needs, and completing necessary paperwork for delivery and collection as needed. 
• Ensures and maintains the truck tracking system, ensuring that information is correct, up to date, accurate, and running on a daily basis. 
• Responsible for supervising the dispatch department and ensuring that all employees in that department are trained and can perform all duties assigned and their schedules. 
• Maintain a positive and productive team environment.
   

What We Offer:

• Health insurance benefits 100% for employee plan.
• Nine Medical Insurance Plans are available
• Deductible is matched by the employer 50% up to $1,000.00
• FSA and HSA
• Dental Insurance- paid 100% for employee plan. .
• Vision Insurance
• Hearing Aid Program
• Life Insurance
• 401K with match
• Paid time off
• Holiday pay
• Free/Discounted company apparel and merchandise
• Free uniforms
• Plaisted Bucks
• $1,500.00 Employee Referral Program
• Safety Reward Program
• Year-end bonuses
• Volunteer Wage Reimbursement
• Advancement opportunities
• Employee Assistance Program
• Legal Shield/ID Shield
• AFLAC-short/long-term disability
• Free coffee, tea, hot chocolate, and snacks
• Company events such as cookouts, dinners, and more!

Requirements

Required Qualifications:

• High School Diploma
• Drivers License
• Three years experience in dispatching a fleet of trucks
• Minimum of 2 years experience managing employees
• Demonstrate the proven ability to coordinate and organize a work team. 
• Must be able to respond to inquiries and/or complaints from customers, regulatory agencies, or community members. 

Preferred Qualifications

• College Studies in Business
• Management/Leadership Training
• Commercial Driver License (CDL)
• Minimum of 6 years' experience in dispatching a fleet of trucks
• Minimum of 4 years' experience managing employees