Director, Technology Industry Research

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Director, Technology Industry Research

The Director, Technology Industry Research will be accountable for shaping and delivering JLL’s research and insights agenda for the technology industry. This leader will identify emerging trends, frame strategic perspectives on the future of the industry and deliver differentiated insights that enable clients—and JLL—to anticipate change and act decisively. The role will strengthen JLL’s market position, elevate our brand and support enterprise growth and strategy.

The Director will be comfortable engaging with clients at an executive level and will seamlessly partner with experts across Research and the broader JLL business, as well as external partners, to develop forward-looking insights that address the most critical opportunities and challenges facing the technology industry. This includes assessing the impact of technological innovation, digital transformation, talent and workplace shifts, regulatory considerations, sustainability and macro-economic/geopolitical forces.

This leader will embody a One JLL mindset—working seamlessly across lines of business, geographies, and client teams—to align on stakeholder needs and deliver high-impact outcomes.

As a senior leader within JLL Research, this person will help shape the future of the function, raise the bar on insight quality, and support initiatives that enable JLL Research to deliver against its priorities. The role will report to the Americas Head of Work Dynamics and Industries Research.

Key Accountabilities

Research Strategy & Thought Leadership

• Position JLL as the definitive source of insights and thought leadership on the global technology industry and its commercial real estate implications, anchored in proprietary data and peer-referential intelligence.

• Develop and execute an holistic research and insights program for the technology industry, collaborating closely with colleagues in Research, Consulting, Marketing, Sales and with business stakeholders across regions. Frequently attend client meetings and presentations, help to develop client insight communications programs and develop bespoke research programs for key clients.

• Leverage proprietary and external data sources to produce predictive and evidence-based insights that identify emerging trends, risks and opportunities—informing client decision-making and business strategy.

• Produce differentiated insights that address the diverse needs of technology industry clients (e.g. software and cloud services companies, social media and gaming, media and entertainment, professional services, hardware and electronics manufacturers, and semiconductors).

Market Activation & Client Engagement

• Develop and communicate a compelling narrative for the global technology industry and contribute meaningfully to JLL’s broader thought leadership platform.

• Deploy insights via omni-format and omni-channel communications (e.g., signature reports, executive briefings, webinars, conferences, and media) in partnership with Research, Marketing, PR and client teams to maximize brand impact and market activation.

• Represent JLL externally as a sector thought leader—with clients, across the industry, and to media outlets.

• Build strategic relationships with relevant industry organizations, associations, and external research partners.

Collaboration & Operational Excellence

• Coordinate with regional technology industry specialists and Research colleagues globally to ensure consistent coverage, scalable delivery, and high ROI for clients and the business.

• Collaborate with and inspire a world-class research team, creating an environment that cultivates high-impact skills and a “Future Ready” mindset.

• Leverage modern tools and innovative technologies—including AI—and partner with JBS to modernize the research platform, drive efficiency, and expand capabilities.

Key Behaviors & Skills

• Embody JLL Leadership behaviors: Be Humble, Win Together, Simplify, Be Decisive, Be Curious.

• Operate as a strategic partner to technolo