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Director, Technology - Enterprise Search and Associate Experience

Capital One
United Statesfull_timeVerifiedPosted 7 Apr 2025
💰 $281,300/yr($205,400/yr$281,300/yr)

About the role

Director, Technology - Enterprise Search and Associate Experience

In this role, you will work with our Enterprise Search and Associate Experience team to provide deep technical expertise for Enterprise Search, 3rd Party and internal platforms, and designing large scale solutions and applications to drive Associate Productivity and Experience.  The successful candidate will have a deep understanding of how 3rd Party Platforms integrate and interact with large scale systems within a large, regulated enterprise environment.  Additionally, you will provide mentorship and strategic guidance to our engineer, product, and leadership groups. 

 

Key responsibilities:

  • Articulate and evangelize a bold technical vision for Enterprise Search and Associate Experience platforms

  • Architect, design, and lead the development integration for an advanced enterprise search system leveraging the latest in AI and Machine Learning

  • Collaborate with product management, Architecture, and Engineering teams to define and implement data-driven strategic roadmaps with a focus on Associate Experience

  • Provide technical leadership to software engineers, platform engineers, product managers, and all other stakeholders

  • Ensure the quality of technical design and implementation

  • Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability

  • Continue learning and injecting advanced technical knowledge into our community

  • Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.

  • Handle several projects simultaneously, balancing your time to maximize impact

  • Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community

Basic Qualifications

  • Bachelor’s Degree

  • At least 7 years of experience in application development 

  • At least 4 years of experience in Cloud computing (AWS, Microsoft Azure, Google Cloud)

  • At least 2 years of experience with cloud services, architecture, and management

  • At least 3 years of experience with Enterprise Search systems

  • At least 3 years of experience designing and implementing large-scale, distributed systems


Preferred Qualifications:  

  • Master's or PhD Degree in Computer Science or a related field

  • 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.

  • 7+ years of experience in Software OR Platform engineering with a focus on search technologies, 3rd Party platform integration, and Cloud implementations

  • 7+ years of contributions to open-source projects or research publications in relevant fields

  • 5+ years of experience with Knowledge Graphs and semantic search technologies 

  • 5+ years of experience with Machine Learning (NLP)

  • 5+ years of experience with patents or innovative solutions in search or data science fields

  • 5+ years of experience with Information retrieval and text analytics

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $226,000 - $257,900 for Director, Technology


 

New York, NY: $246,500 - $281,300 for Director, Technology


 

Plano, TX: $205,400 - $234,400 for Director, Technology


 

Richmond, VA: $205,400 - $234,400 for Director, Technology


 


 


 


 


 


 


 

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Company

Capital One

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