Director, Tax

Your role
The Director of Tax will be a key leader within the CFO organization and will own Dialpad’s global tax strategy, planning, reporting, audits, and compliance. As an AI-driven SaaS company, Dialpad is looking for a strategic yet hands-on leader who will partner cross-functionally across Finance, Legal, Product, Billing, and Operations to provide practical tax guidance, support international expansion, and build scalable tax processes in a fast-paced, high-growth environment. 

What you'll do

• Oversee the completion of federal, international, and state income tax returns, including all related analysis and support.
• Timely review and coordination of payment of direct and indirect taxes, including sales and use taxes and telecommunication taxes.
• Establish strategies to minimize tax expenses and exposures with regard to taxes paid for federal, state, and foreign income taxes, property taxes, etc.
• Lead and oversee the preparation of all jurisdictional income tax provisions, including ensuring accurate and timely ASC 740 tax accounting and financial reporting disclosures.
• Lead federal, state, local, and international tax audits and examinations.
• Provide forecasts and guidance regarding future effective tax rates and cash taxes.
• Monitor legislative changes in tax laws that may impact tax positions, including tax accounting implications.
• Research complex tax issues and summarize results to communicate to management. 
• Perform tax due diligence, provide structural advice on transactions, and offer ad hoc advice on all tax matters.
• Ensure compliance with global transfer pricing documentation requirements.
• Develop policies and positions to drive and defend tax-efficient outcomes globally, including discussions with taxing authorities.
• Manage, collaborate with, and review the work performed by outside tax professionals.
• Liaise with external auditors on all audit matters related to tax.
• Establish and maintain formal tax policies, practices, and procedures to support U.S. GAAP compliance, SOX readiness, and a strong internal control environment.
• Support company-wide strategic initiatives, including system implementations and business process transformations (such as billing platform migrations), and provide tax guidance to support go-to-market strategies, product launches, and other cross-functional growth initiatives.
• Champion internal AI adoption within the tax function to improve efficiency, strengthen controls, and accelerate the accuracy and timeliness of tax compliance, provision, audit support, and reporting processes.
• Own telecom tax strategy and compliance, including product taxability, jurisdictional registration and filing requirements, indirect tax determination on customer billing, exemption management, audit support, and close partnership with Billing, Product