Director, Systems Training

Job Posting Location:

Claremont, CA

Job Posting Title:

Director, Systems Training

Job Description:

ABOUT POMONA COLLEGE:  Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges.

JOB PURPOSE: The Assistant Controller – Systems Training is responsible for training new employees and performing refresher training in Finance systems such as Workday modules such as Time Tracking, Payroll, Supplier Invoices, Expense Reports, Customer Invoices, Adaptive Planning etc.  The Assistant Controller – Systems Training will also be responsible for updating all Workday job aides in the Workday Resources application during each bi-annual Workday update as well as running the Finacne regression testing for Pomona College.  The Assistant Controller – Systems Training will work closely with Human Resources and Finance Operations to ensure the most update to the policies and procedures are communicated to new employees.

ESSENTIAL FUNCTIONS: Reporting directly to the Director of Finance/Chief Accountant, the Assistant Controller – Systems Training performs the following essential duties and responsibilities:

1. Partner with the Assistant Controller of Finance Operations and Human Resources to reach out to all new employees and train them on the following Workday tasks/modules either in person or via zoom: 

• Time Tracking
• Payroll – Payslips/Direct Deposit/W-2’s/Tax Elections
• Suppliers
• Customers
• Expenses
• Viewing reports
• Navigation
• Adaptive Planning
• Other as may be needed

2. Run the bi-annual regression testing for Pomona College as follows:

•  Review the ‘What’s New Report’ and update the Finance testing scenarios for automatically available functionality.  Email to testers.
• Prepare the list of reports to be tested by report owners/designated testers. Email to report testers.
• Update job aides on Workday Resources including training videos.

3. Create Workday training videos for most used tasks
4. Develop and run quarterly ‘Lunch ‘n Learns’ or other training programs with administrator/coordinators to assist users in new functionality and pain points
5. Develop programs to provide refresher training for staff and faculty
6. Work with the Dean’s office to assist academic departments and chairs in the use of Workday. 
7. Develop and maintain an online training program that consists of video trainings that include questions/tests to ensure user understanding of the materials
8. Coordinate special projects/tasks and provide guidance and/or assistance as assigned.
 

QUALIFICATIONS:

Education/Licenses/Certificates: Bachelor’s degree in the areas of Instructional Design/Educational Technology, Human Resources Management, business administration, or related field is required, or equivalent combination of education and experience.   

Certified Professional in Training Management (CPTM™), Certified Instructional Designer/Developer (CID/CDD), Certified eLearning Specialist (CeLS) or a similar certification is required.

Experience:  A minimum of 5 years of training experience.  3 years of experience at an academic institution is preferred.

REQUIRED KNOWLEDGE AND CRITICAL SKILLS: The Finance Training Director must possess the knowledge, skills, and abilities to be able to successfully perform the essential functions of the position or be able to demonstrate how the essential functions will be performed, with or without reasonable accommodation, using other skills and abilities not listed below.

1. Working knowledge of Workday modules and business processes, specifically Expenses, Suppliers, Time Tracking, Payroll, Customers, and others as needed
2. Deploy professional skills in training and education, in collaboration with colleagues, to best promote the College’s strategic interests.

• Must have exceptional active listening skills with a strong customer service orientation to find solutions to complex problems, answer unconventional questions, and take firm action when necessary.

3. Demonstrated effectiveness and clarity of verbal and written communication with excellent interpersonal communication skills to facilitate, motivate, and inspire a diverse group of employees,  and stakeholders from a wide variety of backgrounds.  Must handle all activities and highly confidential information with patience, discretion, tact, and a keen eye for