Director, Solutions Architect

Req ID: 126868 
Remote Position: Yes 
Region: Americas 
Country: USA 

Summary

• Develops Offerings to major customers for Services Business Unit (Fulfillment and Supply Chain, After-Market Services or Product Launch). Responsible for using all appropriate means to ensure world class solutions to solve customer problems in a compelling, customer facing way.
• As a part of a team, the Solution Architect will support the business during the complete sales cycle for solution project proposals. The Solution Architect will develop quantifiable, documented, technical integrated product lifecycle solutions that will provide significant value to our clients business. In designing the solution, they will identify and create teams as necessary, composed of subject matter experts, within various Services core businesses with core competencies to optimize Product Launch Acceleration, Fulfillment, Supply Chain, After Sales and Operations.
• The Solutions Architect is seen as the technical expert by our clients. They will build strong, knowledge based, in-depth working relationships with major customers at all levels in their organization. They will work directly with key client decisions markers.
• The Solutions Architect is the technical point of contact for the business they support. They will support the Sales Organization and participate on Mega Deal Teams as required as a subject matter expert. The Solutions Architect will identify and document standard solutions.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Lead solution development for specific Services Business Unit.
• Act as subject matter expert on solutions for integrated solutions being addressed by Services/Celestica.
• Engagement teams.
• Work with other team members to scope the project and create high level work-plans.
• Work with customers to understand specific needs in a consultative manner.
• Identify painpoints not addressed by solution, and communicate to team.
• Develop entire solution to customer problem.
• Pull in subject matter experts and site resources as needed to develop solution.
• Work with business process analyst to ensure processes are developed to integrate solution to customer organization (value map).
• Work with financial analyst to ensure understanding of financial implications of solution for Celestica and the customer.
• Work with Account Teams/Engagement Leaders to develop compelling communication of solution.
• Assist negotiation team understand implications of alternatives.
• Work with salespeople to validate and qualify opportunities.
• Develop unsolicited proposals to targeted customers.

Knowledge/Skills/Competencies

• Experience in Services Business Unit (Fulfillment and Supply Chain, After-Market Services or Product Launch) solution development
• Project management experience
• Substantial knowledge of business (Fulfillment and Supply Chain, After-Market Services or Product Launch) and demonstrated ability to leverage organization
• Person should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude.
• Consultative skills (ability to understand true customer needs)
• Distinctive solution development skills
• Good communications skills
• Distinctive problem solving leader
• Demonstrated team leadership capabilities

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required.
• Frequent overnight travel may be required
• Duties of this position may require working very long hours for months at a time.

Typical Experience

• 12+ years of applicable experience
• 2+ years of directly applicable solutions architect experience.
• Winning percentage on deals
• Generated leads within targeted customers
• Success of unsolicited proposals
• Achieving Financial Plan
• Profit & loss responsibility highly desired.
• Demonstrated capability of developing relationships and effective participation on teams

Typical Education

• Bachelor's degree in related field (preferably in Business or Engineering), or consideration of an equivalent combination of education and experience. MBA is preferred.
• Educational requirements may vary by geography.

Salary Expectations and Benefit Summary