Director, Shared Services

Who We Are

Connecting People to Possibility
As a publicly traded company (NYSE: CTRI) with $2.6 billion in revenue, Centuri leads the way in utility infrastructure across North America. What sets us apart is our local agility, resources to scale, and comprehensive solutions for a dynamic energy market.

 

Whether in the field or providing essential behind the scenes support, Centuri offers professional growth opportunities where you can thrive and make a difference. Join a culture where safety, sustainability, and teamwork come first, with training and benefits that truly care for your well-being.

 

Empower people, elevate processes, and shape the future of HR at scale—bring your leadership to a role where operational impact meets strategic influence.

What You'll Do

• Oversee the daily operations of HR Shared Services, ensuring the seamless and efficient delivery of core HR functions with a strong focus on stakeholder and employee satisfaction.
• Identify and implement process improvements that enhance service quality, reduce costs, and optimize workflows—ensuring a scalable, high-impact shared services model.
• Maintain up-to-date knowledge of and adherence to all applicable HR laws, regulations, and policies.
• Lead, develop, and inspire the HR Shared Services team to deliver operational excellence while fostering a culture rooted in accountability, learning, and continuous improvement.
• Build strong, consultative relationships with HR Business Partners, senior leadership, and cross-functional stakeholders, serving as a strategic advisor and operational anchor.
• Own and manage the Shared Services budget with a focus on efficiency and ROI. Identify and implement cost-saving initiatives without compromising service quality.
• Establish and track key performance indicators, delivering insights and reports that inform HR strategy and highlight areas for continuous improvement.
• Champion a high-touch, responsive service model for employees and HR partners alike, continuously assessing service satisfaction and areas for enhancement.
• Introduce and scale systems, tools, and infrastructure that build organizational capacity in areas such as change management, org effectiveness, and HR operations.
• In close partnership with the CHRO, co-design and execute the annual HR strategy, aligning service delivery with enterprise goals and evolving business needs.
• Provide leadership coaching and development to HR managers, ensuring alignment with best practices, consistency in execution, and long-term career growth.
• Evaluate and implement new technologies and strategies to evolve the HR service delivery model and support enterprise-wide transformation initiatives.
• Act as a key thought partner in organizational planning, leveraging HR metrics and insights to shape data-informed decisions and long-term people strategies.
• Take on additional strategic projects or leadership tasks as requested by HR or enterprise leadership.

What You'll Have

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 15+ years of progressive experience in HR operations, with 5+ years in a senior leadership capacity
• Demonstrated success in building and executing enterprise HR strategies within a Shared Services environment
• Proven track record in stakeholder management and cross-functional collaboration
• Strong project management, change management, and communication skills
• Deep understanding of compliance, governance, and HR regulatory requirements, particularly within a Shared Services or centralized operations model
• Prior experience in HR transformation initiatives, including process reengineering and technology adoption to improve service delivery and employee experience

What You'll Get

• Benefit Package including Medical, Dental and Vision Coverage
• 401K w/ Company Match
• Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
• Vacation/Sick Time and Paid Holidays
• Potential Bonus Opportunities
• Career Development Opportunities
• Employee Discounts
• Weekly Payroll

Work Environment

• Work is performed in a typical indoor office environment
• Flexibility to work different schedules and stay late with little or no notice
• Must be able to read documents, use a computer, communicate verbally and in writing
• Mobility required within an office, warehouse and construction site environments
• Ability to occasionally lift up to 20 pounds

Legal Stuff

• Pass pre-employment, random, post-acci