Director, Revenue Controls

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Revenue Controls

Overview
The Global Business Solutions Center (GBSC) is a shared solutions center within Mastercard whose mission is to add value to our partners and serve our customers by delivering operational excellence, enhanced customer experiences, and focused business results. The Director, Revenue Controls will execute on this mission in collaboration with peers and support of Revenue Accounting Leadership.


Role:
• Lead Revenue Controls team, executing control testing procedures, including observation, evidence review, and re-performance, to validate that controls function as intended
• Act as POC for audit queries from Internal Audit, SOX, SOC, and external audit partners.
• Proactively identify high-risk issues, develop recommendations, and support implementation of solutions
• Supports risk reporting, Key Risk Indicators (KRIs), and governance updates by providing insights on control performance

• Advise on process, system, and project testing plans to assess system integrity and control effectiveness
• Guide business process owners in root cause analysis, control deficiency monitoring, and issue remediation while mitigating risk through operational controls
• Partner with risk management leaders and cross-functional teams to align enterprise and operational risk frameworks and prioritize emerging risks
• Coordinate development of process documentation, including SOPs, desktop procedures, and process flows


All About You

• Risk management experience in a large multinational service organization
• Knowledge of risk management practices (e.g., ERM, ORM, TRM)
• Proven experience in audit, operational risk, or other risk management functions
• Strong understanding of compliance and risk management frameworks, including SOX and SOC controls
• Highly effective verbal and written communication and presentation skills across all organizational levels
• Strong interpersonal skills with the ability to influence across and beyond reporting lines
• Preferred finance background
• Experience in transformation, compliance, continuous improvement, Lean, or Six Sigma
• Demonstrated success applying risk management to support strategic initiatives and operations
• Excellent analytical, problem-solving, and critical thinking skills
• Ability to work effectively under pressure, including in ambiguous environments
• People management experience desired
• Demonstrates understanding and appreciation of diverse backgrounds

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary off