Director Quality Assurance
Copper River Family of CompaniesAbout the role
ReconCraft is seeking a Director of Quality Assurance (QA) leadership and direction to the program and production teams for quality-related items and, with Executive Management, establishes the overall quality strategy for the organization. The Director of QA has compliance oversight, including contractual quality requirements for multiple concurrent programs that include inspections, testing, and quality planning and management in the marine fabrication industry. The Director of QA promotes product quality, effective and efficient quality processes, and helps ensure overall customer satisfaction by maintaining and improving the company's ISO 9001 compliant Quality Management System.
Essential Job Functions:
- Oversee the company’s ISO 9001 Quality Management System.
- Ensure strict adherence to approved contract documents for all elements of Quality Assurance.
- Support and develop project and program plans in accordance with quality requirements.
- Develop, implement, and oversee process improvements and procedures (e.g., procedure checklists, work packages, etc.)
- Develop, implement, and oversee test plans, including documentation, compilation, and preparation of test reports and findings.
- Read and interpret contracts, statements of work, technical specifications, and fabrication drawings for quality requirements, including dimensions, tolerances, and other critical elements.
- Oversee all regulatory and company calibration guidelines for tools, equipment, and processes.
- Identify and document work discrepancies and conflicts.
- Serve as focal point for customer on all quality-related matters, including facilitating all required customer QA site surveys, inspections, and audits.
- Review project quality requirements and assist in developing quality-related costs for bids and proposals.
- Ensure processes and procedures are in compliance with regulatory, customer, and company requirements.
- Provide written and verbal briefings to Executive Management on QA related matters as required.
- Coordinate with department leads to ensure the overall effectiveness of quality program elements.
- Develop and implement quality Key Performance Indicators (KPIs).
- Track overall organization quality performance based on operational metrics and assist in developing solutions to improve efficiencies as they impact overall project quality.
- Analyze program reports, issue trackers, databases, and presentations for quality trends, forecasts, and risks.
- Contribute to overall customer satisfaction and organizational profitability of through relevant quality program monitoring and reporting on performance against variations.
- Facilitate management of non-conformances, including root cause analysis and corrective actions.
- Conduct quality indoctrination and core process procedure training to newly hired craft workers.
- Brief all QA, test and inspection matters at production meetings, project meetings, and customer meetings as required.
Essential Skills and Experience:
- Education:
- Bachelor’s degree in engineering or construction-related field. Eight (8) years of relevant experience in marine manufacturing, engineering, shipbuilding, or ship repair, with at least five (5) years related quality management industry experience may be substituted for bachelor’s degree.
- Required Knowledge/Experience:
- 10 years of combined fabrication, management and production experience in the marine manufacturing industry with experience on both small and large, multi-faceted projects.
- Proficient in all areas of QA including, but not limited to, mechanical systems, electrical systems, auxiliary systems, welding qualifications, NDT testing requirements, marine corrosion, and paint application.
- Minimum of five (5) years' experience in managing craft new construction/repair QC/QA programs.
- SECRET security clearance or ability to obtain.
- Ability to read and interpret complex construction documents, including 3D models.
- Excellent written and oral communication and problem-solving skills.
- Strong interpersonal skills and experience working with clients, naval architects, engineers, project and program managers, vendors, and sub-contractors.
- Experience leading and developing others with a team approach.
- Self-motivated and efficient time management skills.
- Ability to succeed under tight deadlines and schedules.
- Ability to develop detailed processes, procedures, and plans.
- Ability to develop detailed quality requirements for vendors and sub-contractors.
- Possess strong analytical, mathematical, and computer skills.
- Prof
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