Director, Public Policy

Are you passionate about shaping public policy in a global business committed to helping aspiring populations? Are you ready to unleash your potential at the intersection of government relations, policy, and corporate strategy? Are you looking to join a globally diverse organization where your unique contributions are recognized and celebrated? Then it’s time to join Western Union as a Director, Public Policy.

Western Union powers your pursuit.
In this highly visible and strategic role, you will lead Western Union’s public policy efforts across North America and support initiatives in other regions. You will serve as a key voice in legislative and regulatory discussions, advocating for policies that support the company’s mission and protecting our customers and our license to operate. From direct engagement with policymakers to managing third-party consultants and industry coalitions, you will ensure our priorities are clearly represented while building and enhancing our public policy brand.

You’ll be the go-to advisor for internal stakeholders on key legislative and policy developments, ensuring alignment between business objectives and the evolving regulatory landscape. Reporting to the Head of Global Public Policy, you’ll help develop reports and insights for executive management, the board and work with colleagues on issues of interest for the Company.

Role Responsibilities

• Lead and execute public policy strategies in North America; provide cross-regional support as needed.
• Serve as a key advocate for Western Union with policymakers, regulators, industry groups, and third-party stakeholders.
• Monitor, analyze, and communicate relevant legislative and policy developments.
• Build internal alignment with legal, compliance, communications, and business leaders.
• Manage external consultants, ensuring strategy execution and accountability.
• Develop business plans, policy briefs, and reports for executive leadership and board-level presentations.
• Represent the company in industry coalitions, forums, and regulatory engagements.
• Collaborate with internal subject matter experts to assess business impact and provide strategic policy guidance.

Role Requirements

• 7–10+ years of relevant experience in public policy, government relations, or legislative advocacy.
• Strong understanding of federal and/or state legislative and regulatory processes.
• Proven track record of influencing public policy and managing high-level external relationships.
• Excellent communication skills with the ability to distill complex regulatory issues into clear, actionable insights.
• Ability to lead cross-functional collaboration and manage external consultants.
• Bachelor's degree in political science, law, public policy, or a related field required; advanced degree preferred.
• Ability to interact with high level government and corporate stakeholders.
• Experience in the financial services or technology sectors is a plus.

We make financial services accessible to humans everywhere. Join us for what is next.

Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. We are a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You will have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you are ready to help drive the future of financial services, it is time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary range is $145,000-$200,000 USD per year, total on target compensation includes a base salary plus a variable target incentive that aligns with individual and company performance.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Rec