Director, Project Management - Elevate Product (EPX)

Director, Project Management - Elevate Product (EPX)

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Role:

As a Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. 

This role is within Capital One’s Enterprise Product and Experience (EPX) Operations team. Spanning Enterprise Data, Marketing Technology, AI/ML and more, EPX brings digital products and experiences to life for Capital One customers and associates. In this role, you will lead the strategy, roadmap, and execution for Product Council Initiatives aimed at enabling and growing the Product job family. 

Your primary responsibility will be to work closely with leaders in Product and Tech to develop and pilot a standard approach to building innovative products at Capital One, including the potential build of an internally built product or evaluation of vendor-owned product(s) to support Product Managers through product ideation, creation, and iteration.

Detailed responsibilities and key topics include:

• Work closely with leaders in Product, Tech, and Business Analysis to develop and pilot a standard approach to building innovative products at Capital One, including processes, tools, and templates

• Own the strategy, roadmap, and execution for rolling out and continuously improving the product development life cycle at Capital One

• Coordinate with the Learning & Development team to integrate these elements into Product College trainings and resources

• Lead 1 or more direct reports and work with cross-functional teams, with the potential for growth

General Responsibilities:  

• Strategic leadership:  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands 

• Leadership:  May manage and develop multiple analysts.  Coaching and mentoring associates with a goal of developing and retaining talent at Capital One 

• Product:  Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners

• Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

• Partnership: Work closely with colleagues across Capital One including: Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability

• Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• innovation, drive critical decisions, hold business partners accountable, and be able to 

• consistently deliver results 

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills 

• Clear results orientation: display an intense focus on achieving both short and long term goals. They sho