Director, Product Partnerships

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Product Partnerships

What does a successful Product Partnerships Director do?

You will lead the strategy, execution, and evolution of product led partnerships that accelerate growth, expand distribution, and strengthen our platform. This role serves as the connective tissue between product development, strategic partners, and commercial teams—balancing long- term product and strategic partner strategy with operational rigor and go--to---market impact.

You will establish and scale bidirectional partnerships, influence how those partnerships operate day- to- day, and collaborate with internal teams to -ensure partners are fully enabled across training, sales execution, and ongoing business reviews.

What You Will Do

• Establish and manage strategic product partnerships aligned to product roadmap, platform strategy, and commercial objectives

• Serve as the primary product side owner for partnerships, influencing integration priorities, operating models, and success metrics

• Collaborate with partner technology teams to ensure successful execution of partner development and commercialization functions

• Build and execute frameworks to assess partner health, performance, and mutual value creation

• Collaborate with Product, Engineering, Sales, Marketing, and Commercial Operations to define and execute joint GTM strategies

• Drive partner related sales enablement, including the coordination of partner training, playbooks, field readiness, and internal documentation

• Lead and participate in QBRs, executive reviews, and joint planning sessions with key partners

• Facilitate partnership operations including the documentation of merchant onboarding, escalation paths, and lifecycle management

• Act as a senior internal advisor on strategic deals where partnerships are a critical component of the value proposition

• Foster strong cross functional- alignment while ensuring partnerships scale in a repeatable, supportable way

What You Will Need To Have

• Bachelor’s degree with 7–10+ years of relevant experience in product partnerships, product management, business development, or platform ecosystems

• Proven experience building and scaling product centric- partnerships within a B2C and/or B2B technology environment

• Strong understanding of product development lifecycles, APIs, integrations, and platform business models

• Demonstrated ability to influence across Product Development and Commercial teams without direct authority

• Strong business acumen with experience driving commercial outcomes through partnerships

• Strategic mindset paired with operational execution discipline

• Excellent written, verbal, and presentation skills

• Ability to navigate ambiguity, resolve conflicts, and drive alignment across stakeholders

What Would Be Great To Have

• 3–5+ years of experience in leadership or people management roles

• Experience partnering closely with Sales Enablement, GTM, and Commercial Operations teams

• Background in payments, fintech, SaaS platforms, or developer focused- ecosystems

• Experience defining partner operating models, KPIs, and governance structures

• Contracting and commercial deal experience, including executing partnership agreements

• Familiarity with product led- growth, marketplace, or ecosystem strategies

• Experience translating market and partner insights into product and roadmap influence

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.