Director, People Operations and Programs

About EarnIn:

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. Since our founding, our app has been downloaded over 13M times and we have provided access to $15 billion in earnings.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world class talent onboard to help shape the next chapter of our growth journey.

Position Summary:

The US base salary range for this full-time position is $200k - $270k + equity + benefits. Our salary ranges are determined by role, level, and location. This is a hybrid position requiring one to two days per week working from the Palo Alto, CA office.

What You'll Do:

Lead your team to scale people operations and build company-wide people programs

• Develop innovative programs that scale people operations and help fuel EarnIn’s growth, both within the U.S. and internationally
• Oversee and develop plans for large-scale, company-wide People Programs to ensure high-quality, on-time delivery of critical projects 
• Create and maintain initiatives to raise the performance bar and develop a high-performing organization
• Build programs to help create an impactful environment where our people can do their best work and be their highest authentic selves for the benefit of our customers
• Grow and nurture your team in an environment where they can deliver on our goals 
• Serve as a role model of EarnIn’s Values
• Play an influential leadership role across the entire People Experience Team (PxT)
• Be both a strategic and hands-on partner who is comfortable leading annual strategy as well as troubleshooting process issues against deadlines 
• Lead overall global operations strategy and build an agile team culture through process, systems, and structure

Transform People Technology at EarnIn

• Contribute program leadership expertise to deliver on EarnIn’s overall HRIS strategy including implementation of new system (HiBob/ADP), governance of all PxT systems, and stakeholder activities 
• Leverage technology, automation, process improvements and influence across all functions at EarnIn to improve People programs 
• Partner with IT, Security, Finance and Legal to manage all PxT compliance-related initiatives including state and federal government reporting and training in accordance with current employment law
• Develop and implement HR policies, manage Form I-9s, benefits-related reporting, and update employee handbook 
• Build manager capability through self-service technology

What We're Looking For:

• Bachelor’s degree in a relevant field (or equivalent experience), Master’s degree is preferred
• 10+ years progressive experience in people-related roles
• 3+ years preferred leading People Teams
• Experience in managing People Systems is preferred
• Broad knowledge and understanding of people processes and systems, culture and organization development, recruitment, total rewards/compensation and benefits, performance management, employee relations, and training and development.
• Advanced data analysis skills 
• Experience with reporting plans and progress to executive leadership
• Ability to think strategically, manage change and understand the business context in supporting the company in achieving its goals.
• Experience improving People processes and scaling programs 
• Proven experience working cross-functionally with Engineering, Product, People, and Leadership teams to drive change management of programs/projects
• Strong verbal and written communication skills

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience, but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or