Director, PBM Contract Strategy & Engagement

Company

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ____________________________________________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range

USD $142,128.00 - USD $177,660.00 /Yr.

STAR Bonus % (At Risk Maximum)

15.00 - Director, GM of GP, PIC

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F: 8:00 am – 5:00 pm

Remote Work Notification

ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview

Due to growth, we are adding a Director, Contract Strategy & Provider Engagement to our team!

 

The Director, Contract Strategy & Provider Engagement is responsible for leading the strategic oversight, governance, and provider‑facing execution of pharmacy network contracting frameworks. This role focuses on contract strategy, provider engagement, and enterprise‑level alignment, ensuring that pharmacy participation agreements are structured, interpreted, and applied in a manner that supports network pricing strategy, quality objectives, regulatory compliance, and long‑term provider relationships.

 

The Director serves as a strategic liaison between Network Contracting, providers, and internal stakeholders, providing direction on contract interpretation, amendment strategy, and provider engagement, while delegating routine transactional issue resolution and day‑to‑day operational support to downstream teams. Unlike purely operational contract administration roles, this position plays a critical role in shaping contract standards, engagement models, and governance practices, supporting scalable growth and consistency across the pharmacy network. 

 

Is this you? Find out more below!  

Responsibilities

How do I make an impact on my team? 

 

• Provide strategic leadership over pharmacy participation agreements, network addenda, and contract standards, ensuring consistency with enterprise pricing, quality, and access strategies.
• Develop and maintain contracting playbooks, standards, and governance frameworks to guide negotiations, amendments, and operational application.
• Partner with Legal, Compliance, and Network Pricing leadership to ensure contract structures align with regulatory requirements and enterprise objectives.
• Support strategic contract amendments, renewals, and enhancements, focusing on intent, scalability, and long‑term impact, rather than transactional execution.
• Serve as a senior point of engagement for pharmacy providers, chains, and affiliations on contract‑related matters.
• Maintain productive, professional relationships with providers to support alignment, transparency, and issue prevention.
• Lead provider discussions related to contract interpretation, structural changes, and strategic alignment, escalating only high‑impact or systemic issues.
• Partner with Provider Services and Network Leadership to ensure consistent provider messaging and engagement models.
• Provide strategic guidance on contract interpretation to support pricing strategy, claims configuration, and network governance.
• Act as an escalation point for complex, high‑risk, or systemic contract issues, while ensuring routine transaction‑level issues are handled operationally.
• Analyze trends in provider inquiries or disputes to identify structural contract or process improvement opportunities.
• Recommend contract language, governance, or system changes to reduce recurring operational friction.
• Support Sales and Client Services by providing strategic clarity on contract constructs and network positionin