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Director, Partner Management

WebMD
United Statesfull_timeVerifiedPosted 9 Jul 2024

About the role

Krames, a WebMD Company, helps you support those you care for from discovery to recovery. As prospective patients start their health care search, we're there with customized marketing and ongoing personalized health education. Our content's depth and thoughtfulness drive deeper patient engagement for health improvement. And intelligent solutions like Krames On FHIR? integrated seamlessly into the EHR deliver the right resources at the right time, freeing up clinicians to focus on what they do best?care for patients.s yo.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Position Overview: The Director, Partner Management helps WebMD Ignite achieve our mission through the development of successful distribution Partners (e.g. Value Added Resellers, Referral Partners, etc.). This person will be responsible for setting and achieving annual revenue growth targets for our distribution partners. The Director, Partnership Management is also responsible for creating and implementing the strategic pieces of our partnering strategy including: Joint business planning, programs that help our Partners increase the utilization, integration and distribution of our products, Partner training classes, and sales presentations. Duties & Responsibilities: 
  • Training: Provides a range of consultation services to WebMD Ignite partners to maximize utilization of WebMD Ignite products while achieving their business and program goals. Prepares partners for success by conducting sales training programs, conducting joint seminars, and participating in trade shows/user-group meetings
  • Assists partners with product demos and sales calls as necessary
  • Conduct QBR and ERB's with partners 
  • Generate qualified leads from referral partners, transition to sales team, assist with closing deals 
  • Develops sales tools for Partner sales and account management teams to use with clients. 
  • Assists with development and maintenance of strategic partner Action Plans. 
  • Responsible for WebMD Ignite relationships with Partners at director and management level and sometimes at executive level. 
  • Works with WebMD Ignite Product Marketing team on joint partner marketing and exhibit efforts. 
  • Captures and communicates product feedback from partners. 
  • Sales: Works with Director of Partner Development to develop and update a list of strategic partner prospects for each market and creates sales programs that direct and support the WebMD Ignite Business Development Team’s efforts to add the best new Partners. Participates in on-site presentations with the WebMD Ignite Business Development team as needed. 
  • Business Planning & Program Development: Conducts joint business planning with our partners to review/maintain sales pipelines and identify new opportunities to integrate our products within our partners’ solutions. Collects pertinent information on Partner market opportunities and uses that information to develop and implement programs in collaboration with our product management and marketing teams. 
  • Account Management: Establishes strategic business relationships with our Partners’ executives to understand objectives for integration and distribution of consumer health content. Works to make WebMD Ignite products and solutions mission critical to Partners.
  • Cultivate and coordinate key executive relationships that align senior WebMD Ignite executives with strategic Partner executives. 
  • Analytical Thinking/Problem Solving/Creativity: Analyze and develop business models to facilitate revenue and market share growth for partners and WebMD Ignite. 
  • Technical Knowledge: Demonstrates in-depth knowledge of the Care Management Software market. 
  • Able to travel to meet with Partners, Clients, staff trade shows. 
  • Manages team of Strategic Partner Manager 
  • Conducts regular performance reviews for Strategic Partner Manager 
  • Responsible for VAR growth targets assigned to Strategic Partner Manager. 
Skills & Requirements: 
  • Bachelor’s degree or equivalent experience required 
  • 3-5 years experience in Care Management software market 
  • Ability to multi-tas

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Company

WebMD

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