Director, Operations

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

 

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - St. Louis, 120 E. Grand Ave 

Division: Solutions 
Job Posting Title: Director, Operations - 112432 
Time Type: Full Time

POSITION SUMMARY

The Director of Operations provides overall direction and guidance to the operational activities of the organization.  Provides strategic leadership and management to Operations within a large geographic region. The Director of Operations will strive to maximize growth and profitability while responsibly managing the resources of their region according to the company and client expectations and policies. Develops and implements long and short-term strategies to achieve financial and growth targets.  Develops emerging talent and successors and creates a work environment that promotes the values of DSV.

 

*** Can be located in Midwest / St. Louis, MO or Iowa, IA area ***

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for supporting the Company strategy including growth and transformational initiatives.  Develops regional strategies to align with enterprise targets. Ensures targets are achieved and local needs are also met. 
• Customer facing.
• Plans and budgets regional financial targets.  Responsible for ensuring results are achieved against targets.
• Ensures operational excellence within and across our core services. 
• Ensures operational excellence through standardization of existing practices, risk assessment and review of key metrics.
• Provides leadership and creates an environment that fosters passion, teamwork and agility within the organization.
• Ensures initiatives are developed and executed in the selection and development of talent and creates an environment that improves associate engagement.
• Builds and sustains long-term client relationships.  Supports local, regional and global sales initiatives by partnering with key clients and delivering a high level of client focus to business initiatives.
• Plans and successfully executes start-up facilities for new business.
• Spearheads teams and partners with clients to trouble-shoot and solve existing issues or problems.
• Contributes as a key member to our sales and Contract Logistics team in winning key strategic accounts.
• Develops and implements an operations strategy tailored to our client that identifies opportunities to improve cost control and margin improvement and will lead to organic growth.
• Consistently works within a complex matrixed environment.
• Works collaboratively and establishes solid business relationships with supporting departments including but not limited to: Human Resources, Sales, and Finance.

 

The Director of Operations directly supervises General Manager(s). Responsible for overall management to achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates. Responsible for performance management of direct reports. Builds bench strength by leading, developing and challenging operations teams to raise individual and collective performance levels by demonstrating and promoting discretionary effort.

 

SKILLS & ABILITIES

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