Director - Operations

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

POSITION SUMMARY

The Director of Operations position owns the responsibility for the overseeing the day to day operations serving multi-disciplined customer base, multi-shift and multi-facility operation(s). This position includes management of P & L, customer relations, staff development, and operational oversight.

 ESSENTIAL RESPONSIBILITIES                                          

• Creates and leads best practices, technology enhancements, cost effective operational solutions, start-up, transfers, continuous improvement and account projects.
• Ensures compliance with all US regulations in all facets of the operation(s).
• Creates, coordinates, monitors and reports on, business plan objectives vs. actual results and reports to Senior Management and/or clients as required.
• Develops and retains leaders, attracts high potential talent and holds leaders accountable for driving culture. Superior team building and consistently models all values.
• Creates, coordinates and reports on business metrics (KPI’s) applicable to the operation and fulfill customer and internal requirements. Includes authoring and publishing monthly operations statement(s) to our customer(s) point of contact, summarizing ODW’s performance in regards to SCOPE and customer requirements.
• Create AOP and owns P&L performance for operation(s).
• Provides Senior Management with data and recommendations to make effective decisions regarding the optimum utilization of people, materials, equipment, facilities, and resources.
• Delights and responds to customer inquiries and serves as the continuous and professional point of contact for customer relations. Heavily involved in business development and contracts.
• Serves as point in RFP responses, including solution concepts and designs.
• Teaches warehouse management systems.
• Other duties as assigned.

 

MINIMUM QUALIFICATIONS

These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification.

 

Education & Experience

• 10 plus years of management experience required.
• Bachelor’s degree in business, logistics, operations or equivalent education/work experience required
• Previous experience with staff development, facility layout, multi-shift operations, project management and inventory management preferred
• Experience working for a current Third- Party logistics provider.
• Direct work experience in LTL, truckload, loading building and freight 0ptimization.
• Expert knowledge of warehouse management systems preferred
• Experience in managing a freezer operation preferred
• Prior P&L exposure and proven ability to manage it preferred
• AIB, FDA/ODA/DEA experience preferred
• Proficiency in Microsoft Office tools preferred

 

Capabilities

• Excellent verbal, written, interpersonal and organizational skills
• Presentation skills and ability to respond to questions from various individuals
• Strong analytical and team-building skills
• High energy and the drive to implement organizational change
• Strong and proven ability to lead others
• Effective time-management skills

Physical & Mental Requirements

While performing the duties of this job, the employee requires the ability to:

• Hear, read and comprehend, write and communicate
• Frequently sit, type and perform repetitive wrist motion
• Frequently stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
• Use material handling equipment that must be operated according to specific operation procedures
• Spend 50 – 75% of time on warehouse floor in fast-paced environment

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 OUR VALUES

Pillared on our core values, we strive for collective growth and reaching our highest potential.