Director of Technical Program Management - Trust & Infrastructure

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. The Director of Technical Program Management for Trust & Infrastructure will lead strategic technology programs that drive organizational efficiency and transformation within the Trust & Infrastructure TPM team. You will also spearhead programs driving transformation to Hyperforce, Salesforce's infrastructure product offering built on top of third-party cloud providers like Amazon Web Services (AWS) and Google Cloud Platform (GCP).

What You'll Actually Be Doing

• Partner with program leadership teams to drive cross-functional planning and execution across Engineering, Customer Enablement, Legal, and Product to deliver key business value.
• Lead end-to-end delivery of large-scale, mission-critical programs with clear accountability and ownership.
• Drive cross-domain communication and coordination across multiple cloud environments to ensure alignment and on-time delivery.
• Navigate a fast-paced, dynamic environment by applying flexibility, organizational clarity, and strategic leadership to address unforeseen challenges.

You're Our Person If...

• You have a proven track record leading large, highly complex programs from inception to delivery.
• You communicate effectively across all levels of the organization, from individual engineers to senior executives.
• You bring strong organizational, coordination, and leadership skills to ambiguous, high-stakes environments.
• You thrive in a culture of ownership, delivery, and innovation as an individual contributor.

Even Better If...

• You have prior experience with cloud infrastructure programs, particularly involving AWS or GCP migrations.
• You have experience working within or alongside Trust and Infrastructure teams at a large technology company.
• You have familiarity with Salesforce's product ecosystem or similar enterprise platform environments.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a pol