About the Opportunity

Reporting to the Associate Dean of the Miami campus, the Director of Student Affairs is responsible for the design and implementation of a broad array of programs and services to provide a rich student experience for all students at Northeastern Miami. The Director will also: develop and administer annual and long-term student experience strategies and goals for the Miami campus; facilitate campus enrollment and student engagement; provide leadership that supports the success and retention of our diverse student population; ensure Miami CIE regulatory compliance with student-related standards; collaborate with college partners and other internal student resources to address student needs, concerns and provide an excellent student experience; support Global Network and Strategic Initiatives priorities; support the University academic plan Experience Unleashed; contribute to and implement components of the campus Diversity, Equity, Inclusion, & Belonging (DEIB) Action Plan; and other matters contributing to student success.

Incorporating the University’s mission and core values, priorities of the Director of Student Services include anticipating and serving the needs of a diverse student population across the multiple disciplines and colleges at the Miami campus; building collaborative and productive relationships across the campus, colleges, and University to support the Miami student experience; and responding to and assisting individual students and constituencies on a broad range of matters. The Director will have a broad and in-depth knowledge base of the student resources of the campus, colleges, and University at large.

May require some evening and weekend hours for events and programming.

Qualifications

• A bachelor’s degree is required, and a master’s degree is preferred, in Student Affairs or related field with minimum of 4 years of experience in academic and/or student life fields in the higher education context.
• Must enjoy working with students and helping to guide and support them from admission, through their program, to graduation.
• Demonstrated leadership and success in the development, management, and implementation of multifaceted and robust student success programming, services, and projects is essential.
• High level of discretion, confidentiality, and professionalism is required.
• The ability to work independently, bring teams of individuals together in a collegial and empathetic spirit, and function as an integral member of a team are required.
• Flexibility, creative thinking, openness to new ideas and changing priorities within a fast-paced organization, and ability to manage multiple projects simultaneously are critical.
• Strong advocacy skills and student-centered focus, strong writing and communications skills, and an ability to manage stakeholder expectations is important.
• A demonstrated ability to think and act both analytically and strategically is important.
• Experience working with students in crisis and the ability to respond to crisis with a level head is essential.
• Experience supervising staff and student employees is preferred.

Key Responsibilities & Accountabilities

Campus Strategic and Administrative Planning & Implementation 30%

Partner with the Associate Dean on strategic and administrative planning and implementation to:

• Ensure Miami students have the highest quality experience.
• Develop and manage annual and long-term student experience strategies and goals for the Miami campus.
• Facilitate campus enrollment.
• Provide leadership that supports the success and retention of Miami’s diverse student population.
• Ensure Miami compliance with CIE student-related standards.
• Support Global Network and Strategic Initiatives priorities.
• Support the University academic plan Experience Unleashed.
• Contribute to and implement components of the campus DEIB Action Plan.
• Develop and manage an annual comprehensive Miami campus student survey.

Analyze survey results to identify student trends, opportunities, and issues.

Extrapolate strategic recommendations. Coordinate with the colleges and others to streamline and coordinate student surveying.

Student Services & Resources 35%

• Manage, expand, optimize, and maintain a comprehensive, high-quality portfolio of services and resources for Miami students.
• Anticipate, identify, and tr