Director of Software Development Lifecycle Process Owner-Risk and Compliance

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Director of Software Development Lifecycle Process Owner (Risk and Compliance)As the Director of Software Development Lifecycle Process Owner focused on Risk and Compliance, you will play a pivotal role in overseeing and optimizing our software development lifecycle (SDLC) processes. You will lead a team dedicated to ensuring that our development methodologies, systems, and practices align with regulatory requirements, mitigating potential risks, and enhancing compliance standards across all software-related initiatives.

Leadership and Strategy:

• Develop and execute strategies for optimizing the software development lifecycle in alignment with risk management and compliance objectives.
• Provide guidance and leadership to cross-functional teams to integrate risk mitigation and compliance measures seamlessly within the SDLC.

Risk Management and Compliance Oversight:

• Evaluate existing SDLC processes and implement measures to proactively identify, assess, and mitigate potential risks associated with software development.
• Ensure compliance with industry standards, regulatory requirements, and internal policies throughout the software development lifecycle.
• Collaborate with legal, compliance, and security teams to establish and enforce best practices for risk management and compliance.

Process Enhancement and Standardization:

• Continuously improve and standardize SDLC processes, methodologies, and tools to streamline operations while meeting compliance and risk mitigation goals.
• Implement robust metrics and reporting mechanisms to track compliance-related performance and identify areas for improvement.

Cross-functional Collaboration:

• Foster collaboration and communication across departments, including development, quality assurance, legal, compliance, and operations, to embed risk and compliance considerations throughout the SDLC.

Training and Education:

• Develop training programs and materials to educate teams on compliance requirements, risk identification, and mitigation strategies within the SDLC.

Qualifications and Experience:

• Bachelor’s or master’s degree in computer science, Engineering, Business Administration, or related field.
• Proven experience 10+ years in software development lifecycle management, risk management, and compliance within a regulated industry (if applicable).
• Strong knowledge of regulatory standards and experience implementing compliance measures within software development processes.
• Demonstrated leadership and management skills with the ability to drive change and foster a culture of compliance and risk awareness.
• Excellent communication, interpersonal, and problem-solving abilities.

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Qualifications

For positions in the Bay Area, we offer a base pay of $165,800 - $290,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and ind